Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
STRENGTH
Timeline
Generic
Suraj R

Suraj R

Chennai

Summary

During my internship time in Mauritius, I have communicated with different types of customers. I got to know about the customer preferences globally. Post graduation, I have been placed in Pizza hut as a Management Trainee. For the initial three months, I was working as a shift manager there. After that, I got promoted as an Assistant Restaurant Manager. I was taking care of inventory, staffing, stock ordering, customer handling and recruitment. After a period of 3 months, I have been given the opportunity of handling the store alone. I have handled a store for an ample amount of time.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Restaurant Manager

Suraj R
Chennai
06.2023 - Current
  • Assisted in recruiting, training, and scheduling staff members.
  • Monitored customer service standards and took corrective action when needed.
  • Supervised food preparation, ordering of supplies, and inventory control.
  • Resolved customer complaints in a timely manner.
  • Developed marketing strategies to attract new customers.
  • Reviewed employee performance data regularly to identify areas needing improvement.
  • Participated in local community events as a representative of the restaurant brand.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues .

Food and Beverage Associate

Suraj R
Mauritius
08.2021 - 05.2022

I was Working as a Internship Trainee in this property

  • Provided excellent customer service to guests in a timely and professional manner.
  • Monitored stock levels of beverages and other items for the bar area.
  • Delivering Orders to the customers as Room service attendee
  • Worked as bartender in beach bar

Education

Advanced Diploma in Hotel Management - Food And Beverages

International Institute of Hotel Management
Bangalore
05-2023

Bachelor of Tourism Studies - Tourism And Travel Management

Indira Gandhi National Open University ( IGNOU )
Bangalore

Skills

  • Communication Skills
  • Team Management
  • Flexible
  • Inventory Control
  • Customer Assistance
  • POS system knowledge
  • Shift Management
  • Training and mentoring
  • Guest Relations
  • Employee Scheduling

Languages

Tamil
First Language
English
Proficient (C2)
C2
Hindi
Elementary (A2)
A2
French
Beginner (A1)
A1
KANNADA
Beginner
A1

Certification

  • EDUSOL CERTIFICATE OF BAR & BEVERAGE SERVICES
  • EDUSOL CERTIFICATE OF FOOD AND BEVERAGE SERVICES
  • EDUSOL CERTIFICATE OF HOSPITALITY OPERATIONS
  • EDUSOL CERTIFICATE OF FOOD PRODUCTION & COOKING
  • IIHM CERTIFICATE OF TEA ARTIST
  • NCVET CERTIFICATE OF TOURISM & HOSPITALITY SKILL COUNCIL OF LEVEL 1,2,3&4
  • CERTIFICATE OF BEVERAGES BY MONIN

STRENGTH

  • Team Management - During my tenure as an Assistant Restaurant Manager, I have kept my team stress free and made them to work with their full potential.

Timeline

Assistant Restaurant Manager

Suraj R
06.2023 - Current

Food and Beverage Associate

Suraj R
08.2021 - 05.2022

Advanced Diploma in Hotel Management - Food And Beverages

International Institute of Hotel Management

Bachelor of Tourism Studies - Tourism And Travel Management

Indira Gandhi National Open University ( IGNOU )
Suraj R