Accomplished and strategic Product Owner with over 14 years proven track record in delivering transformative digital solutions. Proficient in utilizing a blend of business acumen, technical expertise, and stakeholder engagement to drive product development from concept to execution. Adept at translating complex business requirements into actionable plans, leading cross-functional teams to deliver high-quality products that resonate with customer needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Product Owner / Consultant
Danske IT India Pvt Ltd (Acquired By Infosys Limited)
08.2017 - Current
Facilitated seamless communication between the development team and stakeholders, resulting in a 98% adherence rate to product requirements, reducing rework by 20%
Collaborated with stakeholders to meticulously define product requirements, resulting in a 15% increase in feature completion efficiency and a 25% reduction in unnecessary functionalities through prioritization
Strategically managed a dynamic product roadmap, aligning with customer needs and business strategy, leading to a increase in customer satisfaction and a 25% revenue boost from new product lines
Spearheaded the development of a highly successful Minimum Viable Product (MVP), instrumental in validating customer feedback and pinpointing areas for product enhancement
Cultivated and maintained robust relationships with clientele, leveraging these connections to comprehensively comprehend their needs and ensure the successful delivery of top-quality products
Utilized invaluable customer feedback as a primary driver in steering product decisions, perpetually striving to exceed customer expectations and ensure their utmost satisfaction
Employed negotiation skills with stakeholders, achieving a 95% on-time delivery rate of product features within budget, reducing project overruns by 15%
Developed and meticulously managed a product backlog, accurately tracking 100% of customer needs, features, and user stories, reducing development bottlenecks by 25%
Directed a team of developers, ensuring a 98% on-time delivery rate of high-quality product features, increasing team productivity by 30% and reducing post-release issues by 20%.
Senior Associate
Cognizant Technology Solutions
02.2016 - 08.2017
Spearheaded extensive work on SWIFT messaging formats, overseeing critical Multibank transfers, Drawdowns, ATR
Matching, Auto FX, Cheque Issuance, Swift to Cheque, and Global Funds Control
Acquired profound expertise in
Payments Domain intricacies
Played a pivotal role in analyzing and implementing IFRS9-related regulatory requirements for a leading global bank, significantly enhancing Anti-Money Laundering (AML) processes and ensuring compliance
Facilitated high-impact meetings and workshops with business clients, employing advanced requirement elicitation methods, resulting in a 20% reduction in requirement misinterpretation and a 15% increase in accurate needs assessment
Conducted in-depth analysis and documentation of requirements aligned with RFP and SOW, resulting in a 30% reduction in development iterations and a 25% improvement in requirement traceability
Crafted comprehensive test cases, leading to a 20% increase in solution alignment with initial requirements and a 25% reduction in post-launch issues reported by users
Proficiently utilized requirements traceability matrices, ensuring a 30% improvement in test coverage and accuracy in mapping conducted tests to initial project requirements.
Lead IT Consultant
ITC Infotech India Ltd
07.2013 - 01.2016
Led multiple projects focusing on CRM systems enhancements, Customer Advisory tools, Digital Signature integration,
and optimizing Mortgage flows, resulting in a 30% increase in customer engagement and a 25% improvement in
mortgage application processing time
Strategically planned, designed, and recommended business and technical tasks, resulting in a 20% enhancement in
system efficiency and support for critical business activities
Developed comprehensive test cases, ensuring a 30% increase in solution accuracy and alignment with client
requirements, subsequently reducing post-launch issues by 20%
Transcended stakeholder requirements into diverse documentation deliverables, fostering a 25% improvement in team
understanding and alignment with project objectives.
Software Engineer
TESCO
12.2011 - 07.2013
Collaborated with a prominent UK-based retail chain to create an end-to-end solution for their sales order system
Engineered and refined sales forecasting methods and stock ordering systems, ensuring precise stock allocation
to stores, minimizing wastage, and significantly boosting profits
This was achieved by factoring in promotions and
discounts
Responsibilities encompassed the entire project lifecycle, spanning analysis, development, testing, implementation,
and ongoing production support.
Project Engineer
Wipro Technologies
06.2009 - 12.2011
Contributed to the Cards processing system at a leading UK bank, gaining valuable insights into its functional aspects
Played a pivotal role in analyzing and developing a platform to integrate two major UK banks
This involved scaling the
backend application both horizontally and vertically to accommodate the customer base of both banks
Responsibilities encompassed requirement analysis, development, testing, and implementation throughout the project
lifecycle.
Education
Data Science: Data Analytics And Data Science
International Institute of Information Technology
Bangalore
2018
Bachelor's of Technology - Electronics & Telecommunication Engineering
Accounts Receivable Clerk II at ICE Data Services India Pvt Limited (ICE Inc acquired Black Knight Inc in September 2023)Accounts Receivable Clerk II at ICE Data Services India Pvt Limited (ICE Inc acquired Black Knight Inc in September 2023)
Accounts Receivable Clerk II at ICE Data Services India Pvt Limited (ICE Inc acquired Black Knight Inc in September 2023)Accounts Receivable Clerk II at ICE Data Services India Pvt Limited (ICE Inc acquired Black Knight Inc in September 2023)