Summary
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Suraj Singh Rana

Suraj Singh Rana

Lucknow

Summary

Polished Assistant successful at supporting executive productivity and business operations. Knowledgeable about industry practices and regulations, office management protocols, and calendar management. Works well with minimal oversight to carry out demanding work.

Work History

Assistant Relationship Officer

Qredit Infotech Solutions
Lucknow
01.2025 - 07.2025
  • "Assisted customers in the end-to-end processing of personal loans and business loans."
  • "Effectively explained loan products, eligibility criteria, and documentation requirements to clients."
  • "Coordinated with internal credit and operations teams for timely loan disbursal."
  • "Verified and validated customer KYC documents as per compliance guidelines."
  • "Monitored and followed up on lead conversion and loan application status."
  • "Built strong relationships with clients to understand their financial needs and suggest appropriate loan solutions."
  • "Proactively generated leads through tele-calling, referrals, and field visits."
  • "Achieved monthly sales targets consistently by cross-selling unsecured loan products."
  • "Maintained a high level of customer satisfaction through regular post-disbursement follow-ups."

Education

Bsc. IT - Information Technology

D.A.V PG College
Dehradun
10-2013

Skills

  • Customer service
  • Relationship building
  • Effective communication
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Customer relationship management
  • Time management

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Affiliations

  • Digital Marketing
  • Photography
  • Gaming
  • Traveling

Timeline

Assistant Relationship Officer

Qredit Infotech Solutions
01.2025 - 07.2025

Bsc. IT - Information Technology

D.A.V PG College
Suraj Singh Rana