SURAJ VARMA PINNEM
HYDERABAD,TS
Summary
Experienced Food and Beverage captain with a demonstrated history of working in the hospitality industry. Over 5 years of experience in the Luxury Hotels in India, Sharjah & Fujairah UAE. Have extensive hotel management backgrounds and strong operational skills with a focus on Guest needs and satisfaction. Adapted to introducing new luxury standards, improvements to Guest service and efficiency. Knowledge of the hospitality segment, OTA, ability to achieve budgets business to business sales. Providing exceptional guest service through diligent management. Adept at encouraging more business through meaningful engagement and a commitment to managing guest relations. Committed to maintaining a positive attitude while delegating Food and Beverage captain duties to ensure smooth operations.
Overview
8
8
years of professional experience
3
3
Languages
Work History
F&B Captain
Al Badayer Retreat Sharjah UAE
09.2021 - Current
- (Sharjah Collection by MYSK)
Captain
Fujairah Rotana Resort & Spa
03.2021 - 08.2021
- (Fujairah UAE)
Waiter
Fujairah Rotana Resort & Spa
12.2019 - 03.2021
- (Fujairah UAE)
Waiter
Radisson Hotel, Hitech City
01.2018 - 09.2019
- Receive food & drink orders & serve customer requests to the standards required.
- Explain various dishes on the menu to patrons and make recommendations if desired.
- Ensure timely delivery of all food & beverage items to customers.
- Understand menu content and keep up to date with any menu.
- Answer guest queries politely and helpfully.
- Clearing cutlery and dishes away from tables.
- Ensuring the food service area is left clean and tidy once all the guests have left. Replaying, preparing, and setting tables for the next guests.
- Conducts daily briefing and de-briefing for functions assigned.
Education
Bachelor of Computer - B.Com
01.2019
Diploma - Hotel Management, Food and Beverage
01.2017
12th Higher Secondary (HSSC) - undefined
01.2016
10th Secondary (SSC) - undefined
01.2014
Skills
Computer Fundamentals, Windows, Dos, MS-Word, MS-Excel, MS-Power Point, MS-Access, Adobe PageMaker, Instant Artist, Corel Draw, Adobe Photoshop CS, Photo Impression, HTML, Programming C, Visual Basic 60, Tally 90 Internet & E-Mail
Interests
Photography
Timeline
F&B Captain - Al Badayer Retreat Sharjah UAE
09.2021 - Current
Captain - Fujairah Rotana Resort & Spa
03.2021 - 08.2021
Waiter - Fujairah Rotana Resort & Spa
12.2019 - 03.2021
Waiter - Radisson Hotel, Hitech City
01.2018 - 09.2019
Global Institute of Hotel Management - Diploma, Hotel Management, Food and Beverage
Telangana State Board of Intermediate Education Examination - 12th Higher Secondary (HSSC),
Telangana State Board of Intermediate Education Examination - 10th Secondary (SSC),
Avinash College of Commerce - Bachelor of Computer, B.Com
Disclaimer
I hereby declare that the information provided is true to the best of my knowledge and belief.
STRENGTH
- Communications
- Teamwork
- Leadership
- Creativity
- Organization
PERSONAL
- Birthday: 19th February 1998
- Relationship: Single
- Nationality: Indian