To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
Novotel Jaipur Convention Center (Pre -Opening)
jaipur
07.2023 - Current
Created employee schedules to align coverage with forecasted demands.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Generated repeat business through exceptional guest service and responded to guest concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied guest base through proactive management of team guest service strategies.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed guest expectations.
Offered hands-on assistance to guest, assessing needs, and maintaining current knowledge of consumer preferences.
Catering Assistant
Taj Amer (Pre-Opening)
Jaipur
11.2022 - 07.2023
Maintained flexible work schedule to meet event needs.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Planned operations to effectively cover needs while controlling costs and maximizing service.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Identified team weak points and implemented corrective actions to resolve concerns.
Motivated staff to perform at peak efficiency and quality.
Coordinated with catering staff to deliver food services for special events and functions.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Developed ongoing training initiative to improve beverage knowledge of serving employees.
Food and Beverage Supervisor
Fairmont Jaipur
Jaipur
08.2021 - Current
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Identified team weak points and implemented corrective actions to resolve concerns.
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Food and Beverage Attendant
Fairmont Jaipur
Jaipur
01.2019 - 07.2021
Food and Beverage Attendant
Westin Gurgaon
Gurugram
07.2018 - 01.2019
Education
Bachelor In Hospitality And Catering Science - Hospitality
International Institute of Hotel Management , Jaipur
07.2015 - 06.2018
Skills
Staff supervision
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Timeline
Assistant Manager - Novotel Jaipur Convention Center (Pre -Opening)
07.2023 - Current
Catering Assistant - Taj Amer (Pre-Opening)
11.2022 - 07.2023
Food and Beverage Supervisor - Fairmont Jaipur
08.2021 - Current
Food and Beverage Attendant - Fairmont Jaipur
01.2019 - 07.2021
Food and Beverage Attendant - Westin Gurgaon
07.2018 - 01.2019
International Institute of Hotel Management - Bachelor In Hospitality And Catering Science, Hospitality
07.2015 - 06.2018
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