Results-driven professional with extensive experience at AKA LOGISTICS PVT LTD, specializing in communication and team leadership. Demonstrated success in optimizing operations and strengthening client relationships, utilizing Microsoft Office skills to enhance efficiency and meet organizational objectives. Committed to creating a collaborative work environment that drives success.
Overview
9
9
years of professional experience
Work History
Sr. Executive Admin
AKA LOGISTICS PVT LTD
Kolkata
11.2024 - 11.2025
Managed mail correspondence to ensure prompt communication and response times.
Cultivated a performance-driven business culture focused on goal attainment.
Controlled expenses and allocated financial resources to meet budgetary objectives.
Selected and mentored senior staff, establishing a strong leadership team.
Oversaw financial transactions according to purchase orders for accurate handling of funds.
Monitored facility upkeep in collaboration with facility management teams.
Generated comprehensive reports to support decision-making processes.
Coordinated arrangements for client visits, meetings, and conferences.
Office Manager
RITES LTD (T AND M SERVICE CONSULTING PVT LTD)
Kharagpur
08.2023 - 10.2024
Streamlined office correspondence, managing emails, phone calls, and mail with efficiency.
Coordinated daily operations, scheduling appointments and meetings for seamless functionality.
Provided timely responses to enquiries, enhancing overall company communication.
Delivered comprehensive administrative support to senior management for decision-making and project management.
Maintained effective file management, ensuring up-to-date office records.
Optimized time management by coordinating diaries and arranging travel itineraries for senior management.
Supervised front desk operations, greeting visitors and directing them appropriately.
Handled confidential documents with discretion, safeguarding sensitive information.
Office Administrator
VACO BINARY SEMANTIC LLP (JARIKART PVT LTD.)
Kolkata
08.2022 - 03.2023
Streamlined daily administrative tasks, including meeting scheduling and file organization, to enhance office efficiency.
Optimized inventory management to ensure adequate stock levels while reducing overstock.
Utilized data analysis to reorder and restock items at optimal times based on goods movement.
General Manager Operation With Sales
TELIKOS HOTEL AND RESTAURANT
Vadodara
08.2019 - 05.2022
Provided leadership for daily hotel operations, ensuring service excellence and guest satisfaction.
Drove sales performance by crafting strategic plans and establishing corporate partnerships.
Monitored financial metrics, controlled operational costs, and optimized profitability through resource management.
Led staff training initiatives to promote teamwork and adherence to hotel standards.
Oversaw guest relations, resolving escalated issues for superior experience delivery.
Analyzed market trends and customer feedback, formulating effective sales strategies and operational enhancements.
Front Office Sr. Executive
HOTEL THE GRAND HIGHNESS
Diu
04.2017 - 05.2019
Managed guest check-in and check-out operations, ensuring smooth experiences for all guests.
Promoted hotel rooms and services to walk-in and existing guests, achieving sales targets.
Handled inquiries, reservations, and room allocations while maintaining high customer service standards.
Built relationships with corporate clients to drive repeat business and revenue growth.
Coordinated with housekeeping and sales departments to fulfill guest requests and special arrangements.