SURANJAN
Aligarh ,UP
Summary
Hardworking Field Service Manager with Number-year Industry career. Collaborates across all levels of company to execute strategic plans and achieve company goals. Confident and personable with excellent Type skills.
Overview
1
1
Certification
Work History
Field Work Supervisor
Yes
04.2025 - Current
- Met with customers to resolve issues and build productive relationships.
- Evaluated performance and progress, and made proactive adjustments.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Maintained schedule of up to Number service calls.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Managed efficient teams of up to Number employees.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Created and maintained daily and weekly reports for upper management.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Contributed to development, implementation, and execution of maintenance programs.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Installed and provided technical support for equipment.
- Spearheaded process improvement initiatives to reduce service costs.
- Led team of up to Number service technicians in field activities.
- Reduced time to complete service calls and expertly retained key customers.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Planned and scheduled field activities according to set timelines and order of operations.
Education
ITI GAGAN GABBANA - Regular
KAMLA NEHRU INTER COLLEGE SONGRA ALIGARH
SongraSkills
- Field operations
Certification
Work field
Languages
Hindi
Interests
Field work
Timeline
Field Work Supervisor
Yes
04.2025 - Current
ITI GAGAN GABBANA - Regular
KAMLA NEHRU INTER COLLEGE SONGRA ALIGARH
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