MBA finance professional with experience as a Process Consultant at Hinduja Global Solutions. Proven track record of achieving goals and targets, with strong analytical and problem-solving skills. Dedicated to driving business growth and excellence through process improvement and optimization
Working at HGS (Hinduja Global Solutions) involves a focus on customer relationship management and business process outsourcing. Responsibilities include coaching and developing customer service representatives, ensuring quality and production meet client expectations, analyzing data to achieve business goals, and participating in cross-functional activities. A strong emphasis is placed on a people-first culture, teamwork, and continuous innovation. Ensuring that team performance meets and exceeds client expectations in terms of production and quality.
Proficient in MS-Office
Typing Speed For 60-70 WPM