Surashree Pal Das
Asansol,WB
Summary
A dynamic Banking Customer Service Provider with a proven track record at Indian Bank, specializing in digital banking solutions and customer relations. Expert in documentation and verbal communication, I significantly enhanced customer satisfaction. Skilled in Microsoft Office and account management, I consistently deliver exceptional support and drive product promotion.
Overview
2
2
years of professional experience
Work History
Banking Customer Service Provider
Indian Bank
01.2022 - 07.2024
Loan Documentation, Digital Banking (FD, RD, Account Opening in TAB), Mobile Banking, Cheque Clearing, Customer Account Opening (CAPC), eVVR, Front Desk Work, Customer dealing.
Education
Bachelor of Science - Science
Jogamaya Devi College
Kolkata, India10-2020
No Degree - Pure Science
Auxilium Convent School
Bandel, India05-2014
Skills
- Customer Relations
- Verbal and written communication skill
- Microsoft Office
- Documentation
- Clerical support
- Product promotion
- Account management
- Data Entry
Hobies
Travelling to explore new places, cultures and also to get enriched with new knowledge. Nature Photography.
Languages
Bengali
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Banking Customer Service Provider
Indian Bank
01.2022 - 07.2024
Bachelor of Science - Science
Jogamaya Devi College
No Degree - Pure Science
Auxilium Convent School
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