Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Internships as Marketing Ambassador
Timeline
Generic

Surbhi Agarwal

New Delhi

Summary

Dynamic leader with a proven track record, excelling in employee training and strategic planning. Spearheaded curriculum development initiatives, enhancing engagement and performance. Adept at project management and fostering team collaboration, I drive organizational success through innovative solutions and effective communication.

Overview

7
7
years of professional experience

Work History

Head of the Department

Cyboard Online School
New Delhi
08.2022 - Current
  • Advanced to lead the English Department after starting as a master teacher.
  • Created policies and procedures to ensure compliance with organizational objectives.
  • Established clear goals, objectives, and timelines for the department's success.
  • Developed programs aimed at enhancing employee engagement levels across the organization.
  • Resolved conflicts between team members in a timely manner, while maintaining a positive work environment.
  • Reviewed reports from subordinate staff, and took appropriate action where necessary.
  • Conducted regular meetings with team members to review progress on projects.
  • Assessed staffing needs, recruited personnel, and provided training for new hires.
  • Managed staff scheduling, workload allocation and task delegation.
  • Participated in strategic planning sessions to determine long-term goals for the organization.

Training and Development Coordinator

College Dekho
New Delhi
04.2022 - 08.2022
  • Provided individual coaching sessions to employees on their performance improvement areas.
  • Created and delivered presentations to trainees on various topics related to the company's products and services.
  • Coordinated continuous education and professional development opportunities for staff.
  • Utilized learning management systems (LMS) to administer online training and track employee progress.

TGT English

Shri Ram Shiksha Mandir
New Delhi
07.2019 - 04.2022
  • Organized extra-curricular activities, such as poetry writing competitions and debates related to the study of English literature.
  • Integrated media content in class to improve listening skill, speaking skill and vocabulary.
  • Evaluated students' comprehension of lessons through relevant test questions.
  • Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
  • Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
  • Integrated technology into classroom settings to engage students and diversify instruction.
  • Encouraged self-expression among learners through oral presentations or role plays.
  • Attended training sessions, workshops and seminars for professional growth and contributed to the overall improvement of the school.

TGT English

Sukriti World School
New Delhi
01.2019 - 07.2019
  • Developed and implemented English curriculum to meet the needs of students.
  • Provided individualized instruction to meet the needs of all learners.
  • Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
  • Explored different approaches to help students improve their reading comprehension skills.

Primary School Teacher

Lotus Veda International School
New Delhi
05.2018 - 12.2018
  • Provided individualized instruction for struggling students.
  • Organized classroom materials and resources to create a positive learning environment.
  • Ensured all assigned tasks were completed within established timelines.
  • Implemented rules and routines to encourage good behavior.
  • Communicated with parents or guardians through meetings, reports, and newsletters about student progress.

Education

MBA -

Indira Gandhi National Open University (IGNOU)
New Delhi
04-2025

Master of Arts - English Literature

Indira Gandhi National Open University (IGNOU)
New Delhi
01-2022

Bachelor of Education (B.Ed) -

Guru Gobind Singh Indraprastha University
New Delhi
05-2018

Bachelor of Arts - English Honours

Rajdhani College, Delhi University
New Delhi
05-2016

Grade 9-12

Titiksha Public School
Rohini, New Delhi
05-2013

Grade 1-8

DAV Public School
Pitampura, New Delhi
03-2008

Skills

  • Employee training
  • Project management
  • Curriculum development
  • Workflow coordination
  • Team building
  • Organizational and time management
  • Professionalism and integrity
  • Effective communication
  • Innovation skills
  • Systems and software expertise
  • Performance management
  • Strategic planning

Accomplishments

  • Gold medalist in Athletics at Zonal level.
  • Prizes in other Cultural Activities in school/college (Debate, Quiz, Drama, Writing)
  • Certificates in school and college competitions.
  • Appreciation letters during internships for an outstanding performance and initiatives.
  • Selected as a guest audience member on NDTV India for a live panel discussion.

Languages

Hindi
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1

Internships as Marketing Ambassador

  • Wooplr

Promoted the Wooplr brand through campus and social media initiatives.

Increased app engagement and build a student community to create awareness about fashion trends.

  • Forever 52

Gained hands-on experience in influencer marketing, communication, and brand promotion.

Lead awareness programs to boost visibility and brand recall on digital platforms.

Timeline

Head of the Department

Cyboard Online School
08.2022 - Current

Training and Development Coordinator

College Dekho
04.2022 - 08.2022

TGT English

Shri Ram Shiksha Mandir
07.2019 - 04.2022

TGT English

Sukriti World School
01.2019 - 07.2019

Primary School Teacher

Lotus Veda International School
05.2018 - 12.2018

MBA -

Indira Gandhi National Open University (IGNOU)

Master of Arts - English Literature

Indira Gandhi National Open University (IGNOU)

Bachelor of Education (B.Ed) -

Guru Gobind Singh Indraprastha University

Bachelor of Arts - English Honours

Rajdhani College, Delhi University

Grade 9-12

Titiksha Public School

Grade 1-8

DAV Public School

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Surbhi Agarwal