Surbhi Arora

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Improved productivity while reducing staffing and operational costs.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Increased profit by streamlining operations.

Handling Entire operations for outbound tours.

Team Management.

Hiring Team members.

Getting involved in the promotions and salary hike's of the team members with Directors of the company.

Handling outbound tours and managing the team was part of my profile. Client meetings, working on online portals for hotel bookings, transfers & tours booking. My specialization is to Handle all the Major sectors of tourism such as Canada, USA, Australia, New Zealand, Europe, United Kingdom, South East Asia and many more.