SURBHI BANERJEE

Managed team of 16 employees, Divide the work between members.

• Used coordination and planning skills to achieve results according to schedule.
• Handled day-to-day running of disel filling of DG(Disel Generator), ensuring high levels of productivity and progression.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Drove operational improvements which resulted in savings and improved profit margins.
• Maintained energy and enthusiasm in fast-paced environment.

• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Maintained energy and enthusiasm in fast-paced environment.
• Developed team communications and information for meetings.
• Served customers in a friendly, efficient manner following outlined steps of service.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

1. Samsung Project (M.P. Circle)

Duration: - March 2018 to 2019

Position: - EMF Coordinator

• Leading team of 10 Survey engineers.
• Planning EMF Sites.
• Checking EMF site done by field engineer and upload on NEP and SF . More then 1200 Calculation sites survey done and uploaded on NEP and SF.

2. Samsung Project (Assam /North East Circle)

Duration: November 2017 to June 2018

Position: - EMF Coordinator

• Checking EMF site done by field engineer and upload on NEP and SF.
• More then 400 broadband sites survey done and uploaded on NEP and SF.

3. Samsung Project (Guwahati Circle)

Duration: - November 2017 to May 2018

Position: - EMF Coordinator

• Checking EMF site done by field engineer and upload on NEP.
• More then 400 broadband sites survey done and upload on NEP.

4. Jio Project (C.G. Circle)

Duration: - September 2017 to March 2018

Position: - EMF Coordinator

• Checking EMF site done by field engineer and upload on NEP.
• More then 300 Broadband sites survey done and uploaded on NEP.

5. Samsung Project (C.G. Circle)

Duration: - July 2017 to February 2018

Position: - EMF Coordinator

• Leading team of 10 Survey engineers.
• Planning EMF Sites.
• Checking EMF site done by field engineer and upload on NEP.
• More then 600 Calculation and 100 broadband site survey done and upload on NEP and on SF.

6. Nokia BSNL(MH and MP Circle)

Duration: - February 2018 May 2019

Position: - MIS Coordinator

• Report making for IFM for installation and microwave.

Also worked on DOT project , BSNL project and NSN project.