SURBHI CHAND
Date Of Birth: 11/12/94
Summary
HR professional with over 7yrs + of experience in Leadership Development, Talent Management, and HR Operations. Skilled in designing and executing programs that identify and nurture high-potential employees while enhancing leadership capabilities. Proven success in streamlining HR processes and aligning talent strategies with organizational goals to boost engagement, improve performance, and achieve business outcome.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Manager - TM & LD
Adani Enterprise Limited
12.2023 - Current
- Program Manager for the Chairman-Initiated Flagship Leadership Development Program, FULCRUM
- Aligned leaders from over 15 Adani businesses in a program to foster camaraderie, cross-business collaboration, and strategic project ideation
- Collaborated with senior leaders to define the leadership philosophy and competency models used to shape talent development
- Measured program effectiveness through regular evaluations, feedback collection, and analysis of performance metrics, leading to continuous program improvement
- Tools such as Tableau or Power BI analyze data from various sources to assess program effectiveness and identify trends in leadership development
- Managed resource allocation and budgeting in SAP, ensuring cost-effective delivery of leadership initiatives
- Developed customized leadership programs for high-potential employees, resulting in accelerated promotions and talent retention
- Align criteria for shortlisting super-critical roles with the HR Director and HR Heads (Project Khazana)
- Oracle BRD document for integrating L&D data into the system
- Develop succession plans and talent pipelines to ensure a steady flow of capable leaders within the organization
- Identify partners for branding and communication and develop scripts for group-wide initiative communications
L&D Coordinator for Support Services
Aditya Birla Group – Grasim Industries Limited
11.2022 - 12.2023
- Design and deliver training programs on safety, operational procedures, and technical skills for plant employees
- Manage the onboarding process for new hires, including safety inductions and skills training
- Monitor and assess the effectiveness of training programs through feedback, performance metrics, and compliance audits
- Coordinated with HR and plant leadership to schedule training sessions and ensure minimal disruption to operations
- Coordinating with the IR team to manage contract labor salary distribution, welfare, and interactions with government agencies
- Project VEDA: Video enabled detection analysis system
- Integrating CSR into the company’s HR strategy and ensuring that CSR efforts align with organizational values and goals
Welfare Manager
Sir H.N Reliance Foundation Hospital and Research Centre
Navi Mumbai
07.2021 - 11.2022
- Develop comprehensive onboarding programs that emphasize the hospital’s mission, values, and the importance of patient-centered care
- Prepare and present reports on helpdesk performance, including patient satisfaction, resolution times, and staff productivity
- Impart customer service training to Helpdesk, Safety and support services team
- Ensure that grievance policies comply with legal and regulatory requirements
- Monitor the ongoing health and well-being of employees and address any emerging issues related to the crisis
Incharge of Visitor Management System, Planning Coordination and HR & IR SPOC
Reliance Industries Limited
Jamnagar
09.2017 - 06.2021
- Serve as the main contact point for all HR and IR-related queries and issues from employees, management, and external parties
- Addressed IR/ Union problem at Reliance sites as a Member of core IR handling group
- First Responder to all the IR issues
- Preparing presentations of monthly reviews and generating MIS on daily basis
- Develop the event concept, objectives, and agenda, ensuring alignment with community goals and HR strategies
- Develop a structured training curriculum that covers essential topics like company history, values, procedures, and role-specific information
Education
MBA - Human Resource
NMIMS
01.2024
M.com - Accountancy and Finance
MSU
01.2017
B.com - Accountancy and Finance
MSU
01.2015
Skills
- Capability Building
- Talent & Career management
- People communication
- Content Designing
- Faculty sourcing
- Branding & communication
- Women Leadership program
- HR Strategy
- Event Management
- Employee Engagement
- Executive coaching & mentoring
- Domestic & Overseas Module designing
- High potential employee development
- Succession planning
- Diversity, Equity & Inclusion Initiatives
- Strategic talent development
Certification
- Certified Predictive Index analyser to assess individual personality based on behavior and cognitive ability.
- Certified KF4D analyser
- Participation for AI and generative AI for finance masterclass.
- Oracle learning explorer course on Oracle Cloud performance
- Harvard business learning courses on Design Thinking & Strategy
Accomplishments
- Executed an overseas China business immersion for Eight Adani businesses in August 2024.
- Program lead for Digital Dexterity across the Adani group level.
- Facilitated 40% of employee succession planning and promotions via FULCRUM.
- Developed the BRD training document in collaboration with HR Tech Oracle for HR transformation across the group.
- Received spot recognition for delivering the design thinking and airport immersion programs for the leadership team.
- Part of Toastmasters Cluster Level Doyens Club member, Jamnagar.
Languages
English
Hindi
Gujarati
Timeline
Program Manager - TM & LD
Adani Enterprise Limited
12.2023 - Current
L&D Coordinator for Support Services
Aditya Birla Group – Grasim Industries Limited
11.2022 - 12.2023
Welfare Manager
Sir H.N Reliance Foundation Hospital and Research Centre
07.2021 - 11.2022
Incharge of Visitor Management System, Planning Coordination and HR & IR SPOC
Reliance Industries Limited
09.2017 - 06.2021
MBA - Human Resource
NMIMS
M.com - Accountancy and Finance
MSU
B.com - Accountancy and Finance
MSU