Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
SURBHI CHAND

SURBHI CHAND

Date Of Birth: 11/12/94

Summary

HR professional with over 7yrs + of experience in Leadership Development, Talent Management, and HR Operations. Skilled in designing and executing programs that identify and nurture high-potential employees while enhancing leadership capabilities. Proven success in streamlining HR processes and aligning talent strategies with organizational goals to boost engagement, improve performance, and achieve business outcome.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Manager - TM & LD

Adani Enterprise Limited
12.2023 - Current
  • Program Manager for the Chairman-Initiated Flagship Leadership Development Program, FULCRUM
  • Aligned leaders from over 15 Adani businesses in a program to foster camaraderie, cross-business collaboration, and strategic project ideation
  • Collaborated with senior leaders to define the leadership philosophy and competency models used to shape talent development
  • Measured program effectiveness through regular evaluations, feedback collection, and analysis of performance metrics, leading to continuous program improvement
  • Tools such as Tableau or Power BI analyze data from various sources to assess program effectiveness and identify trends in leadership development
  • Managed resource allocation and budgeting in SAP, ensuring cost-effective delivery of leadership initiatives
  • Developed customized leadership programs for high-potential employees, resulting in accelerated promotions and talent retention
  • Align criteria for shortlisting super-critical roles with the HR Director and HR Heads (Project Khazana)
  • Oracle BRD document for integrating L&D data into the system
  • Develop succession plans and talent pipelines to ensure a steady flow of capable leaders within the organization
  • Identify partners for branding and communication and develop scripts for group-wide initiative communications

L&D Coordinator for Support Services

Aditya Birla Group – Grasim Industries Limited
11.2022 - 12.2023
  • Design and deliver training programs on safety, operational procedures, and technical skills for plant employees
  • Manage the onboarding process for new hires, including safety inductions and skills training
  • Monitor and assess the effectiveness of training programs through feedback, performance metrics, and compliance audits
  • Coordinated with HR and plant leadership to schedule training sessions and ensure minimal disruption to operations
  • Coordinating with the IR team to manage contract labor salary distribution, welfare, and interactions with government agencies
  • Project VEDA: Video enabled detection analysis system
  • Integrating CSR into the company’s HR strategy and ensuring that CSR efforts align with organizational values and goals

Welfare Manager

Sir H.N Reliance Foundation Hospital and Research Centre
07.2021 - 11.2022
  • Develop comprehensive onboarding programs that emphasize the hospital’s mission, values, and the importance of patient-centered care
  • Prepare and present reports on helpdesk performance, including patient satisfaction, resolution times, and staff productivity
  • Impart customer service training to Helpdesk, Safety and support services team
  • Ensure that grievance policies comply with legal and regulatory requirements
  • Monitor the ongoing health and well-being of employees and address any emerging issues related to the crisis

Incharge of Visitor Management System, Planning Coordination and HR & IR SPOC

Reliance Industries Limited
09.2017 - 06.2021
  • Serve as the main contact point for all HR and IR-related queries and issues from employees, management, and external parties
  • Addressed IR/ Union problem at Reliance sites as a Member of core IR handling group
  • First Responder to all the IR issues
  • Preparing presentations of monthly reviews and generating MIS on daily basis
  • Develop the event concept, objectives, and agenda, ensuring alignment with community goals and HR strategies
  • Develop a structured training curriculum that covers essential topics like company history, values, procedures, and role-specific information

Education

MBA - Human Resource

NMIMS
01.2024

M.com - Accountancy and Finance

MSU
01.2017

B.com - Accountancy and Finance

MSU
01.2015

Skills

  • Capability Building
  • Talent & Career management
  • People communication
  • Content Designing
  • Faculty sourcing
  • Branding & communication
  • Women Leadership program
  • HR Strategy
  • Event Management
  • Employee Engagement
  • Executive coaching & mentoring
  • Domestic & Overseas Module designing
  • High potential employee development
  • Succession planning
  • Diversity, Equity & Inclusion Initiatives
  • Strategic talent development

Certification

  • Certified Predictive Index analyser to assess individual personality based on behavior and cognitive ability.
  • Certified KF4D analyser
  • Participation for AI and generative AI for finance masterclass.
  • Oracle learning explorer course on Oracle Cloud performance
  • Harvard business learning courses on Design Thinking & Strategy

Accomplishments

  • Executed an overseas China business immersion for Eight Adani businesses in August 2024.
  • Program lead for Digital Dexterity across the Adani group level.
  • Facilitated 40% of employee succession planning and promotions via FULCRUM.
  • Developed the BRD training document in collaboration with HR Tech Oracle for HR transformation across the group.
  • Received spot recognition for delivering the design thinking and airport immersion programs for the leadership team.
  • Part of Toastmasters Cluster Level Doyens Club member, Jamnagar.

Languages

English
Hindi
Gujarati

Timeline

Program Manager - TM & LD

Adani Enterprise Limited
12.2023 - Current

L&D Coordinator for Support Services

Aditya Birla Group – Grasim Industries Limited
11.2022 - 12.2023

Welfare Manager

Sir H.N Reliance Foundation Hospital and Research Centre
07.2021 - 11.2022

Incharge of Visitor Management System, Planning Coordination and HR & IR SPOC

Reliance Industries Limited
09.2017 - 06.2021

MBA - Human Resource

NMIMS

M.com - Accountancy and Finance

MSU

B.com - Accountancy and Finance

MSU
  • Certified Predictive Index analyser to assess individual personality based on behavior and cognitive ability.
  • Certified KF4D analyser
  • Participation for AI and generative AI for finance masterclass.
  • Oracle learning explorer course on Oracle Cloud performance
  • Harvard business learning courses on Design Thinking & Strategy
SURBHI CHAND