Surbhi Gupta
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Test Engineering Team Lead
Accenture services Limited
Pune
02.2012 - Current
- Analyzed key performance indicators to identify effective strategies.
- Offered training and support to keep team members motivated and working toward objectives.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Completed daily quality assurance duties to provide feedback for improvements.
- Gathered business requirements from users to convert to technical requirements.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Bachelor of Engineering - Computer Science and Engineering
RGPS - Bhopal
07.2011
Skills
- Testing procedures
- Risk & Regulatory Reporting
- Project Test Management & Governance
- Software Development Life Cycle (Agile & Waterfall)
- Functional Testing
- ETL Testing
- GUI Testing
- API Testing
- Automation Testing
- Scheduling for ETL Testing
- Project planning
- Defect monitoring
- Employee training
- Agile safe
- Waterfall
- Automation Testing
Accomplishments
- Celebrating Excellence award from client for November 2023
- ACE (Accenture Celebrates Excellence) Award winner for the best work in company
- Client Appreciation for exemplary work performer and excellent quality of work
- Received quarterly(2021 -Q3) award "Swiss Knife Award "for providing support / performed multiple roles & activities. Flexible & adapts to the need of the hour as per project requirement
Software and Tools
- HPALM
- JIRA/Confluence
- Microstrategy
- Control -M
- GIT (Bit Bucket)
- Oracle SQL
- Putty
- Unix
- Python BDD
- SOAPUI
- MS OFFICE
- Microsoft Azure
Certification
- Banking Industry Generalist Certification - Accenture - 2013
- CCB - Credit Card for Bankers - IIFB
- Completed Agile safe training and following it duly in the project
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Test Engineering Team Lead
Accenture services Limited
02.2012 - Current
Bachelor of Engineering - Computer Science and Engineering
RGPS - Bhopal
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