SURBHI GUPTA
Noida
Summary
Seasoned HR professional with over 13 years of experience in strategic human resource management, talent acquisition, performance management, and organizational development. Adept at fostering a high-performance work culture, enhancing employee engagement, and aligning HR practices with business goals. Proven track record of leading HR functions across the fashion and retail industry, driving initiatives that enhance employee satisfaction and optimize business performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head HR | Senior Human Resources Manager
E-SCOOT RENTALS SOLUTIONS | ECO EVOLS PRIVATE LIMITED
Saket
09.2023 - Current
- Spearheading PAN India staff recruitment across all hierarchical levels, from junior to senior positions
- Lead talent acquisition strategies, driving the recruitment of top-tier talent to meet business demands and ensuring a streamlined onboarding process
- Oversee performance management processes, implementing KPI-driven evaluation methods that improve employee accountability and productivity
- Develop and enforce HR policies and procedures that comply with labor laws while promoting company culture and values
- Lead diversity, equity, and inclusion (DEI) initiatives that enhance employee satisfaction and promote a collaborative work environment
- Partner with senior leadership to provide HR insights on organizational change and workforce planning
- Foster employee engagement through ongoing training and development programs, driving professional growth and career progression
- Investigated complaints of discrimination or harassment brought forward by employees or external sources.
- Facilitated meetings between managers and staff members regarding workplace conflicts or disputes.
- Managed employee relations issues such as grievances, performance management, disciplinary actions and terminations.
- Conducted recruitment activities such as job postings, interviewing candidates, and making hiring decisions.
- Analyzed current benefits packages and recommended improvements to ensure competitive offerings for employees.
- Led the implementation of a new HRIS system to improve data collection efficiency.
- Performed routine audits of personnel files to ensure compliance with labor regulations.
- Advised senior leadership on trends in the industry related to employee engagement initiatives and best practices.
- Assisted with the development of succession planning strategies for key positions within the organization.
- Coordinated training sessions for staff members in areas such as diversity awareness, customer service skills, harassment prevention.
- Monitored payroll processing functions in order to ensure accurate payment of wages.
- Collaborated with other departments such as Finance and Legal on special projects involving human resources matters.
- Developed strategies for recruiting top talent from both internal and external sources.
- Prepared reports summarizing employee data relevant to turnover rates, absenteeism levels.
- Developed plans to increase morale and engagement in order to improve job satisfaction and reduce turnover.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Held exit interviews and documented information discussed with employees.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
Corporate Manager- HR
MODI MALL
Noida
05.2022 - 08.2023
- Company Overview: [Bougainville Multiplex & Entertainment Centre]
- [Bougainville Multiplex & Entertainment Centre]
Corporate HR Manager
Modi Hotel and MDPL
04.2020 - 04.2022
Corporate HR Manager
Modi EV/ Modipur Hotels
01.2018 - 03.2020
HR Manager
Modipur Solar Lamps & Modipur Hotels
04.2015 - 12.2017
HR Officer
DMA
Rampur
01.2013 - 03.2015
PA Cum HR
DMA
Rampur
04.2012 - 01.2013
Manager Coordinator
CA Gaurav Gupta & Associate
04.2011 - 03.2012
Executive (Recruitment- Part Time)
RIL
08.2009 - 02.2010
Education
Advanced Certification - Digital Marketing and Communication
MICA
07.2024
MBA - Management, Business Administration, HR & Finance
IFTM
Moradabad01.2009
Bachelor of Commerce -
Hindu College
Moradabad01.2007
Business Programming -
DOEACC Society
Noida, Uttar PardeshSkills
- Strategic HR Leadership
- Talent Acquisition & Retention
- Employee Relations & Engagement
- Performance Management Systems
- Organizational Development
- HR Policy & Compliance
- Compensation & Benefits
- Training & Development
- Change Management
- Diversity & Inclusion Initiatives
- HR Data Analytics
- Labor Law & Employment Regulations
- HR leadership
- HRIS proficiency
- Labor law compliance
- Grievance handling and redressal
- Recruitment life cycle
- Training programs
Accomplishments
- Received appreciation from the Founder, GM-HR, and CEO for crafting a comprehensive and impactful business proposal.
- Commended by the Founder for implementing effective cost-saving and cost-cutting measures, resulting in significant financial benefits for the organization.
- Recognized for consistently coming forward and actively working on every proposal, showcasing dedication and initiative.
- Praised for always putting up and successfully executing new implementation strategies, enhancing operational efficiency and organizational growth.
Personal Information
- Date of Birth: 03/18/YY
- Nationality: Indian
Trainingandassignments
- BHARAT HEAVY ELECTRIC LIMITED(BHEL), 05/01/08 - 06/30/08, Training in Recruitment process
- Ashoka Leyland, 12/01/08, Project in Talent Management
Certification
- Successfully competed the certification in SAPHCM & HR Success factor Training Course from Kodak Consulting.
- Attended Workshop on Power BI, Advanced MS Excel Ai from Skill Nations.
Timeline
Head HR | Senior Human Resources Manager
E-SCOOT RENTALS SOLUTIONS | ECO EVOLS PRIVATE LIMITED
09.2023 - Current
Corporate Manager- HR
MODI MALL
05.2022 - 08.2023
Corporate HR Manager
Modi Hotel and MDPL
04.2020 - 04.2022
Corporate HR Manager
Modi EV/ Modipur Hotels
01.2018 - 03.2020
HR Manager
Modipur Solar Lamps & Modipur Hotels
04.2015 - 12.2017
HR Officer
DMA
01.2013 - 03.2015
PA Cum HR
DMA
04.2012 - 01.2013
Manager Coordinator
CA Gaurav Gupta & Associate
04.2011 - 03.2012
Executive (Recruitment- Part Time)
RIL
08.2009 - 02.2010
- Successfully competed the certification in SAPHCM & HR Success factor Training Course from Kodak Consulting.
- Attended Workshop on Power BI, Advanced MS Excel Ai from Skill Nations.
Advanced Certification - Digital Marketing and Communication
MICA
MBA - Management, Business Administration, HR & Finance
IFTM
Bachelor of Commerce -
Hindu College
Business Programming -
DOEACC Society
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