Hi, I’m
Surbhi Kumari
Data Science Trainee
Bangaluru
Summary
Data Science enthusiast skilled in data analytics, machine learning, statistics. Ability to work with Python, ML, Data Science. I wish to work in the challenging and rewarding career with lot of professional growth in a globally competitive working environment, to face a challenging position where I can share and enrich my knowledge and effectively contribute my skills and discharge my ability for the growth of company.
Overview
3
years of professional experience
7
years of post-secondary education
Work History
Dxc.TechnologyBangaluru
Technical Support
05.2017 - 02.2020
Job overview
1. Dealt with HP Applications like HP Service Manager, HP Asset Manager and HP Asset Validation
2. Worked with emails and automation tickets troubleshooting them or escalating them to appropriate team for further action.
3. Worked on the ticketing tool HPSM (HP Service Manager) of all the instances AMS1, APJ, EMEA1 and EMEA2 as we provide access to them and we are the first level support.
4. Provided floor support and mentored new agents during their nesting period.
5. Contributed to the overall availability and reliability of service delivered to the client, ensuring that Service Level agreements (SLA) are met.
6. Created daily and weekly reports for the desk.
7. Attend Collaboration calls and provide updates to the Service desk in case of any new process update or to improve service of the desk. 8. Maintaining the quality of satisfaction of customers and users based on the proper functioning of the process .
Education
MDDM CollegeMuzaffarpur,Bihar
Bachelor of Science from Mathematics
09.2005 - 12.2008
Nalanda Open UniversityPatna, Bihar
Master of Arts from Rural Development
05.2010 - 08.2012
Turing Minds(a Division of UpGrade-INSOFE)Bangalore
PGP in Computational Data Science from Data Science
03.2022 - 03.2023
Skills
Data cleaning, EDA, Visualization, Handling ML based projects
Timeline
Turing Minds(a Division of UpGrade-INSOFE)
PGP in Computational Data Science from Data Science
03.2022 - 03.2023
Technical Support
Dxc.Technology
05.2017 - 02.2020
Nalanda Open University
Master of Arts from Rural Development
05.2010 - 08.2012
MDDM College
Bachelor of Science from Mathematics
09.2005 - 12.2008
Personal Projects Hackathon-
Data Science (09/2022 - 09/2022) Management of lifestyle diseases in hospitalized patients has a significant bearing on outcome, in terms of both morbidity and mortality. The main object for this problem is to predict whether a patient is likely to be readmitted to hospital based on the previous details of the patient .
-Applied Random Forest Algorithm using Python to predict whether the patient has to readmit or not.
Personal Projects Hackathon-
Data Science (09/2022 - 09/2022) Management of lifestyle diseases in hospitalized patients has a significant bearing on outcome, in terms of both morbidity and mortality. The main object for this problem is to predict whether a patient is likely to be readmitted to hospital based on the previous details of the patient .
-Applied Random Forest Algorithm using Python to predict whether the patient has to readmit or not.
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