Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Timeline
Generic
Surbhi Nagpal

Surbhi Nagpal

Manager Sales - B2C and B2B
Panchkula

Summary

Proven sales leader with a track record of driving growth and exceeding targets at Adobe Inc., adept in CRM software and strategic thinking. Excel in cultivating partnerships and leveraging critical thinking to secure business opportunities.

Effective in implementing analytical and meticulous sales strategies with comprehensive experience in relationship-building, partnership cultivation and profit channel growth.

Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Inbound Sales Executive

Adobe Inc.
10.2022 - Current
  • Generating Sales for the organization from vast geographical areas of EMEA, APAC and North America.
  • Manage relationships with existing large enterprise accounts & identify new business opportunities.
  • Give Acrobat Pro, Adobe Sign, Adobe Express demos to new and existing customers.
  • Work closely with Adobe Enterprise customers to understand their environment and position Adobe Enterprise solutions.
  • Use in-depth product & business knowledge to provide proposals to customers through presentations and product demonstrations.
  • Provide technology guidance to new and potential Partners. Communicate new offerings and initiatives to customers and prospects at all levels.
  • Responsible for new channel partnership and developing new markets for business. Help uncover new growth opportunities.
  • Introduce new lines of business through entrepreneurial drive and concept selling to core business sectors.
  • Ensure the smooth functionality of all the products Adobe designs across SMB in EMEA, APAC and North America.
  • Work closely with Adobe Enterprise customers to understand their environment and position Adobe solutions.
  • Communicate new offerings and initiatives to customers and prospects at all levels. Responsible for new channel partnership and developing new markets for business.
  • Help uncover new growth opportunities. Introduce new lines of business through entrepreneurial drive and concept selling to core business sectors.
  • Ensuring daily/weekly updates of the pipeline & provide forecasts to the sales leadership team on an ongoing basis using Salesforce CRM.
  • Collaborated with team members to develop innovative solutions for challenging client situations, ultimately securing more business opportunities.

Sales Manager

Whitehat Education Technology Private Limited
09.2020 - 10.2022
  • Targeted and prospecting for new business through rapport building, individual creativity and innovation. Established and cultivated solid business relationships with new or existing customers.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting to closing.
  • Managed over 50 customer calls and 10 Video customer counseling sessions per day.
  • Achieved sales goals by cultivating and securing new customer relationships.
  • Developed sales strategy based on research of consumer buying trends and market conditions. Researched sales opportunities and possible leads to surpass sales goals and increase profits.
  • Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
  • Mentored sales associates within cohort in product specifications and selling techniques.

Co-Founder and Head - Business Development

The Balluchi Restaurants And Food Truck
07.2017 - 04.2020
  • Led and directed team members on effective methods of Business Development.
  • Grew the customer base through targeted outreach and networking events.
  • Increased company revenue by developing and implementing innovative marketing strategies.
  • Streamlined operational processes for improved efficiency and cost reduction.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Developed, implemented and managed business plans to promote profitable food sales.Scaled 1 restaurant into 3 restaurants, food truck and catering business.
  • Supervised daily activities of restaurants and 22 employees.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Senior Executive International Sales

Info Edge India Ltd
03.2015 - 03.2016
  • Develop a database of qualified leads through referrals, digital media, canvassing and cold calling. Short-list prospective clients in Gulf region (Kuwait, Dubai, Qatar, Saudi Arabia) to qualify them.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Discovering and tracking new sales prospects, negotiating deals and ensuring high levels of customer satisfaction
  • Completed daily and weekly sales reporting using assigned internal tools.
  • Conducted database research to identify potential leads, call and convert them.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased B2B sales with execution of full sales cycle from initial lead processing through conversion and closing.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed targets.

Education

MBA - Marketing

INTEGRATED INSTITUTE OF LEARNING & MANAGEMENT
New Delhi, India
04.2001 -

Bachelor of Engineering Technology - Civil Engineering

CHANDIGARH COLLEGE OF ENGINEERING AND TECHNOLOGY
Chandigarh, India
04.2001 -

Higher Secondary - Non Medical

K.B.D.A.V SENIOR SECONDARY SCHOOL
Chandigarh, India
04.2001 -

High School -

LITTLE FLOWER CONVENT SCHOOL (ICSE)
Panchkula, India
04.2001 -

Skills

    Critical and Strategic Thinking

    Lead Qualification

    Upselling strategies

    Objection handling

    CRM software proficiency

    Cross-selling techniques

    Teamwork and Collaboration

    Multitasking Abilities

    Blogger / Content writing

Software

AutoCAD

STAAD pro

Salesforce, Microsoft 365

Microsoft 365

Sharepoint

Accomplishments

  • Won many Enterprise deals at Adobe that were published in the org.
  • Won multiple 'Sales Challenge' and 'Star Performer' awards for achieving the highest revenue every week consistently in Whitehat Education Technology Private Limited.
  • Got enlisted as the 'Best Sales Manager' as per the audit with a 99.4% Audit Quality Score.
  • 'Performance Incentive Achiever' award for two quarters consistently.
  • Got selected in the 'Buddy Program' to mentor the new joiners.
  • Successfully scaled one restaurant to three and expanded the business to a food truck and catering services.
  • Got selected out of a batch of 120 students and represented IILM (Integrated Institute of Learning and Management) among various colleges at Delhi University and won accolades for reaching Semi- finals in Swami Vivekananda Memorial Debate.

Timeline

Inbound Sales Executive

Adobe Inc.
10.2022 - Current

Sales Manager

Whitehat Education Technology Private Limited
09.2020 - 10.2022

Co-Founder and Head - Business Development

The Balluchi Restaurants And Food Truck
07.2017 - 04.2020

Senior Executive International Sales

Info Edge India Ltd
03.2015 - 03.2016

MBA - Marketing

INTEGRATED INSTITUTE OF LEARNING & MANAGEMENT
04.2001 -

Bachelor of Engineering Technology - Civil Engineering

CHANDIGARH COLLEGE OF ENGINEERING AND TECHNOLOGY
04.2001 -

Higher Secondary - Non Medical

K.B.D.A.V SENIOR SECONDARY SCHOOL
04.2001 -

High School -

LITTLE FLOWER CONVENT SCHOOL (ICSE)
04.2001 -

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Surbhi NagpalManager Sales - B2C and B2B