Summary
Overview
Work History
Education
Skills
Accomplishments
Relationship
Personal Information
Languages
Timeline
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Surbhi Sharma

Surbhi Sharma

Hyderabad

Summary

Results-driven cloud-based software sales professional with a strong track record in business development and strategic account management. Demonstrates deep technical knowledge of cloud services complemented by exceptional negotiation skills. Renowned for building long-term customer relationships that enhance client retention and drive revenue growth. Proven ability to manage successful transitions to cloud platforms for key accounts, showcasing expertise in project management and problem-solving.

Overview

4
4
years of professional experience

Work History

Associate Cloud Sales

brio technologies
Hyderabad
10.2022 - Current
  • Lead the Managed Services elements of engagements, developing value propositions and solutions specific to cloud opportunities, and ‘closing the deal’ while working as a specialist with the account team.
  • Enhance sales performance through expanded use of digital and social processes and capabilities. Deliver innovative digital and social collaboration capabilities for inside sellers to interact with clients in new ways.
  • Ensure financial integrity, as well as oversee budgeting, planning, and business controls.
  • Engage in business discussions with the customer to understand the customer’s business environment, requirements, and issues.
  • Guide the process, ensuring the right materials and stakeholders are involved and available to ensure successful outcomes of each new business pitch.
  • Demonstrate operational excellence through the disciplined management of key performance indicators, streamlining of inside sales processes, and optimized resource deployment to improve pipeline yields and drive seller productivity.
  • Quickly develop a deep knowledge of the customer's business discuss issues from multiple angles.
  • Develop a strong understanding of the client’s business and demonstrate how the platform can assist them in achieving their business objectives.

Lead Generation Specialist

Primus Global Technology
Hyderabad
09.2021 - 10.2022
  • Building a mutual relationship of understanding and ethical work opportunities between the company and clients.
  • Doing research for North America, Europe, and APAC countries clients. Understanding the market involves identifying and categorizing the right contact for the target market for different services, software, and applications.
  • Handled all the standard market research procedures with great consistency and outstanding results in terms of qualitative and quantitative research methodologies.
  • Market study, understanding business with good analytical skills, and a great grip over consumer research.
  • Lead generation and appointment setting, account profiling using online research, and generating confirmed appointments, which will be converted into qualified business opportunities for company sales through the knowledge of online research.
  • Proficient in LinkedIn, Google, Yahoo, InsideView, ZoomInfo, Manta, Salesforce, Apollo, etc.
  • Specialties: Global IT Market Research, Company Profiling, Database Generation, Competitor Analysis, Survey Report.

Kotak life Insurance
09.2020 - 08.2021
  • Managing high Net worth customers and providing the best in class services
  • Ensuring we are the primary for the customer
  • New acquisition of customers to portfolio / deepening their banking relationship with us and offering them various products of our company
  • Enhancement of the relationship by cross-selling products and services as per the profile & need of the customers
  • Retention of the customers by providing the best possible services and being the dedicated point of contact for these customers
  • Responsible for overall parent relationship management and adding new relationships to the bank
  • Drive new business opportunities and solve complex client issues and challenges
  • Resolve issues in a timely manner with daily follow- ups and provide exceptional customer service to improve the experience and maintain acceptable service level scores
  • The job is a front-line relationship job and the primary interface is external with the customers
  • Increased size of the portfolio from in FY2020-21
  • The highest amount of Term plan in a cluster in the month of March 2021
  • The highest amount of file login in a cluster in the month of June -2021
  • Got the special Champion title in quarter 1 of FY 2021 for the excellent customer services

Intern

SBI Mutual Fund
Hyderabad
  • A market study to measure customer satisfaction with SBI Mutual Fund in and around
  • Survey of financial institutes with the objective of identifying the most preferable financial institute and Retail Customer Satisfaction
  • A study of factors affecting the purchase of Mutual Fund of SBI Mutual Fund

Education

P.G.D.M - FINANCE

ICBM-School of Business Excellence
Hyderabad
05-2020

B.B.A -

Saint Thomas College Durg
Durg, C.G
04-2018

HSC -

DDM Public School
Korba, C.G
05-2015

SSC -

DDM Public School
Korba, C.G
05-2013

Skills

  • Product demonstration
  • Competitive analysis
  • Solution development
  • Upselling strategies
  • Salesforce proficiency
  • Pipeline management
  • Cloud solution selling
  • Sales analytics

Accomplishments

  • Received Badge of Honor for support to the Bank for Over-achieving Life Insurance Target.
  • 2nd Ranking in the cluster for Bull-Run contest among 150+ Employees @KLI.
  • Awarded first prize in folk dance and choreography in 2013.
  • Awarded prize in English elocution contest in 2010.
  • Awarded best candidate in NCC Camp for Discipline.

Relationship

Married

Personal Information

  • Husband's Name: Mr. D Prakhar
  • Date of Birth: 07/01/97
  • Nationality: Indian

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Associate Cloud Sales

brio technologies
10.2022 - Current

Lead Generation Specialist

Primus Global Technology
09.2021 - 10.2022

Kotak life Insurance
09.2020 - 08.2021

Intern

SBI Mutual Fund

P.G.D.M - FINANCE

ICBM-School of Business Excellence

B.B.A -

Saint Thomas College Durg

HSC -

DDM Public School

SSC -

DDM Public School

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Surbhi Sharma