Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gautam Soni

DevOps Engineer
Gurgaon

Summary

Highly skilled and motivated DevOps Engineer with expertise in Linux administration and a strong focus on performance optimization and technical enhancements. Possesses a keen understanding of cost-effective decision-making and usability, strives to drive efficiency, and delivers impactful solutions. Bring extensive knowledge and hands-on experience gained over 10+ years in large-scale distributed network environments. A dedicated professional committed to leveraging skills to streamline operations, enhance system performance, and contribute to organizational success.

Overview

11
11
years of professional experience
7
7
Certifications

Work History

Consultant

GlobalLogic India Pvt Ltd
09.2020 - Current
  • Key member of the R&D team responsible for platform engineering tasks.
  • Led multiple releases, supporting deployment, and designing Helm charts, Kubernetes resources, and Docker images.
  • Collaborated with cross-functional teams on BUC, Jira, TR, and EPIC to gather feature specifications and deliver design solutions.
  • Executed automation using Shell scripting, Ansible, and Python, tailored to customer requirements.
  • Conducted product demonstrations, communicating feature functionality and obtaining design approval.
  • Created and managed ECCD clusters (Kubernetes) across bare metal, AWS, and VMware environments for Mediation applications.
  • Utilized GitHub and Gerrit for efficient source code management.
  • Engaged in Proof of Concept (POC) projects, exploring innovative solutions for customer needs.
  • Developed Python automation scripts using Robot Framework for regression and functional test cases.
  • Ensured thorough testing coverage by writing and maintaining comprehensive test suites in Robot Framework.

Senior System Administrator

Orange Business Service Pvt Ltd
07.2018 - 09.2020
  • Senior System Administrator supporting the Genesys application within the Infrastructure team.
  • Created, deployed, configured, automated, maintained, and troubleshooted all on-premises servers and infrastructure.
  • Implemented Git workflows with GitHub and GitLab for version control, enhancing collaboration and code management.
  • Developed and maintained CI/CD pipelines using Jenkins and Maven, streamlining code deployment.
  • Built and managed Docker containers, transitioning from monolithic to microservices architecture.
  • Implemented monitoring for Kubernetes clusters and containers using Prometheus and Grafana.
  • Leveraged AWS services (EC2, S3, IAM, Route 53, VPC, EKS, ASG, RDS, CodeCommit, ECR, LB, CodeDeploy, CloudWatch, Security Groups, AWS CLI) for robust solutions.
  • Monitored Dev/QA/Production environments using a customized Nagios monitoring system.
  • Automated Linux patching, server provisioning, snapshots, and backups with Shell and Ansible scripts.
  • Developed, administered, and tested disaster recovery plans for business continuity.

Sr. Back Office Engineer

Ericsson India Pvt Ltd
12.2015 - 06.2018
  • Provided technical support for MTN-Africa and Airtel Africa as a 2nd LA Back Office Engineer, managing IN nodes (AIR, SDP, CCN, VS, EMA, EMM, CRS, MINSAT, and IVR).
  • Supported regional teams in O&M activities, including Field Operations, Preventive Maintenance, Planning and Development, Automation, and local teams.
  • Handled on-site projects and oversaw charging system migrations, ensuring seamless transitions and optimal performance.
  • Managed and resolved severity tickets within SLA, ensuring prompt response and resolution times.
  • Demonstrated proficiency in Linux and SunOS backend processes, optimizing system performance and troubleshooting effectively.

Service Desk Specialist

Orange Business Services Pvt Ltd
10.2014 - 12.2015
  • Successfully managed incidents and service requests, adhering to KPIs and established processes.
  • Oversaw services such as IPVPN, IPVPN at Airport, APH, ISP services, and ITM, providing prompt issue resolution.
  • Coordinated with clients, relevant teams, and customers to meet SLAs and KPIs for all incidents.
  • Addressed customer service concerns and determined appropriate escalation paths, involving specialist team members as needed.
  • Provided user support through telephone, chat, and email, ensuring timely assistance and customer satisfaction.

1st Level Assurance Engineer

Manpower Group Service Pvt Ltd
06.2013 - 10.2014
  • Conducted regular health checks for nodes (VS, AIR, MINSAT, SDP, EMM, EMA, CCN, and IVR), ensuring optimal performance and timely issue resolution.
  • Collaborated with internal and external customers to ensure smooth IN node operations, addressing requirements and concerns promptly.
  • Performed 1st-level troubleshooting and analysis for network faults, resolving issues or escalating to higher-level support when necessary.
  • Demonstrated ability to work independently and collaboratively, contributing to overall operational success.
  • Utilized strong technical skills to diagnose and troubleshoot network problems, ensuring minimal downtime and efficient operations.

Education

Bachelor of Technology - Electronics And Communications Engineering

Career Institute of Technology & Management
Faridabad, India
08.2012

Higher Secondary Examination - Non Medical

Shree Krishna Parnami School
Hansi, India
04.2008

Secondary School Examination - All Subject

S.D Modern Public School
Hansi, India
05.2006

Skills

Containerization: Excellent in Docker, Containerd, Kubernetes, and Helm Charts

Cloud Platform: Excellent in AWS and GCP

Shell Scripting: Excellent proficiency in Shell scripting and Good knowledge of Python automation and test cases in Robotframework

Infrastructure As Code: Excellent in Terraform configuration, and Ansible playbooks

Operating System: Linux, Unix, Solaris

Version Control: Very Good in Github, Gitlab and Gerrit

Virtualization: Excellent in Vcenter, Esxi, Hyper-V and VirtualBox

Monitoring and Alerting: Good in Prometheus, Grafana, Nagios, Rancher

Build Tool: Good experience in Jenkins and Maven

Certification

CKA (Certified Kubernetes Administrator)

Timeline

Consultant

GlobalLogic India Pvt Ltd
09.2020 - Current

Senior System Administrator

Orange Business Service Pvt Ltd
07.2018 - 09.2020

Sr. Back Office Engineer

Ericsson India Pvt Ltd
12.2015 - 06.2018

Service Desk Specialist

Orange Business Services Pvt Ltd
10.2014 - 12.2015

1st Level Assurance Engineer

Manpower Group Service Pvt Ltd
06.2013 - 10.2014

Bachelor of Technology - Electronics And Communications Engineering

Career Institute of Technology & Management

Higher Secondary Examination - Non Medical

Shree Krishna Parnami School

Secondary School Examination - All Subject

S.D Modern Public School

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