Surbhi Goel

• Assigning applications and related email queries to appropriate admission officers based on workload, region, or specialization.
• Maintain and manage application and interview sheets, trackers, CRM system, internal database, and regularly share and coordinate with admission officers, CROs, and BDMs to facilitate a seamless process.
• Coordinate with admission officers to track progress and timelines.
• Assist in maintaining an accurate tracking of admission documents and records, ensuring they are readily accessible and up to date.
• Provide comprehensive support and assistance to the manager on day-to-day operations, which includes E-visions tasks, managing offer letters on Zoho, maintaining Malta (region) requirements sheet, ensuring timely updates for the team, audit support, and assisting in training presentations.
• Efficiently scheduling interviews for the EMA team, contributing to a well-organized process.
• Coordinate with different stakeholders to collect, manage, and ensure data is timely shared and updated for the monthly progress dashboard.

• Guide students in selecting an appropriate study abroad program with academic requirements and objectives.
• Maintaining an accurate tracking of admission documents and records.
• Review and maintain students' applications on the internal BMS for overseas academic courses.
• Responsible for maintaining regular communication for all related documents, such as educational, professional, LORs, SOPs, etc.
• Assisted the manager with the business development process.
• Also worked on other administrative support, application support, overall document management, and collaboration.

During this tenure (April 2016 - August 2022), I worked as an interior designer for almost 6 years and worked on a vast range of projects in architecture and interior design.

I have worked for the organizations named below:

• Renovation Experts, Gurgaon.
• Vatika Interior, Delhi.
• SV Architects & Associates, Noida.
• Farben Corner, Delhi.
• Asian Paints, Delhi.

During my journey as an interior designer, I worked on a vast range of projects and in different roles, such as the renovation of high-end residential interiors, kitchen and wardrobe designer, and color consultant. This journey gave me experience in managing and handling clients, using communication skills, delivering solutions, collaboration, and teamwork.