Surbhit Mathur

Cloud Engineer | Azure & AWS Specialist

• Deployed and managed virtual machines in Azure and AWS environments.
• Managed Azure resource groups and subscriptions, ensuring efficient resource allocation and organization.
• Configured and managed role-based access control (RBAC), conditional access policies, and Azure Storage (BLOB, Azure Files, Azure Managed Disks).
• Implemented Azure File Sync (AFS) services and managed virtual machine backups.
• Imported/exported data to Azure, configured virtual networks, and monitored resources using Azure Monitor.
• Created and managed Network Security Groups (NSG), subnets, DHCP, DNS, and TCP/IP configurations.
• Configured and maintained Azure Load Balancers for optimal performance.
• Managed hybrid Windows environments (cloud and on-premise) to ensure security, availability, and up-to-date systems.
• Performed patch management on Azure Windows VMs using Azure Update Management and participated in 24x7 on-call rotations for critical support.

AWS Operations:

• Managed AWS accounts, provisioning and configuring EC2 instances, RDS databases, and AMIs.
• Deployed and maintained resources across multiple AWS regions and accounts, addressing service quotas, errors, and permissions.
• Maintained AWS cloud environments, including S3 buckets, IAM users/groups, and configured security groups to restrict resource access.
• Enabled cost-saving measures by snoozing/un-snoozing servers and securing EBS volume, RDS, and EC2 instance snapshots.
• Created and maintained AWS Auto Scaling plans, CloudWatch alarms, and metric filters to ensure system reliability.
• Identified, collected, and analyzed logs using Amazon CloudWatch Logs and Logs Insights.
• Implemented IAM features such as password policies and multi-factor authentication, and reviewed AWS Trusted Advisor security checks.
• Optimized costs by identifying and remediating underutilized or unused resources using AWS Trusted Advisor, Compute Optimizer, and Cost Explorer.
• Configured AWS Budgets, billing alarms, and recommended compute resources based on performance metrics.
• Monitored Amazon EBS and RDS metrics, modified configurations, and enabled enhanced EC2 capabilities (e.g., enhanced network adapters, instance stores, placement groups).
• Performed monthly patching, vulnerability remediation, and troubleshooting of EC2 instances, including issues related to backups, disk size, and instance types.

• Worked as a shared resource for multiple small projects in NTT Global as an MS Data Center Engineer.
• Worked on the user's laptop configuration, Symantec, Teams, and 0365 license-related issues.

System Administrator|Windows and Virtualization Specialist

• Provisioned new servers with Windows OS (2012, 2016, 2019) in Hyper-V and VMware environments, allocating resources such as RAM, vCPU, vHard Disk, and network adapters.
• Oversaw server decommissioning processes for physical and virtual servers (Windows OS 2008, 2012, 2016, 2019), coordinating with on-site teams for hardware scrapping.
• Configured and managed Hyper-V Failover Cluster environments, ensuring high availability, and resource optimization.
• Performed server failover during scheduled patching and downtime, balancing workloads across Hyper-V cluster nodes to optimize RAM and disk utilization.
• Troubleshot VSS, backup, and checkpoint-related issues in Hyper-V environments.
• Planned and executed server upgrades, maintenance fixes, and vendor-supplied patches.
• Performed resource upliftment, including CPU, memory, and disk expansion, and added virtual disks and network adapters during scheduled downtimes in Hyper-V and VMware environments.
• Developed training materials, standard operating procedures (SOPs), and server documentation, providing knowledge transfer to junior team members.
• Upgraded physical server firmware and managed VMware virtualization tasks, including HA, DRS, Fault Tolerance, Live Migration, Storage vMotion, and VMware Tools installation and upgrades.
• Ensured infrastructure security by applying monthly security and non-security updates, mitigating vulnerabilities, and implementing best practices.

• I worked as a Windows System Administrator for the Mercedes-Benz project.
• I usually worked in a Windows environment and performed patching.
• Performed patching through the SCCM tool.