SURBIRSINGH PUNDIR

A customer-centric, multi-skilled leader with an entrepreneurial mindset, I possess the aptitude for proactive decision-making and prudent risk-taking. Throughout my career, I have demonstrated exceptional capabilities in managing people, products, processes, and profit. With extensive experience in general administration, I retired as a Senior Manager Plant from Indian Oil Corporation Limited after 39 years of successful management of various administrative functions. In retail sales management, I excelled as a Field Manager across multiple districts in Maharashtra, ensuring efficient operations and consistently meeting sales targets. Additionally, my expertise in institutional business development and management has contributed to company growth and customer satisfaction. As a leader, I am effective in team collaboration and providing support to team members. I have successfully coordinated with various departments to ensure seamless operations and proficiently managed day-to-day administrative activities. My contribution to the development, implementation, evaluation, and modification of administrative policies and procedures has optimized resource and capacity utilization across various functions. My outstanding communication and leadership skills have been instrumental in problem-solving and fostering a positive work environment.

• An entrepreneurial mind with a passion to build world class organization, customer centric multi-skilled leader having aptitude for taking proactive decisions and prudent risks demonstrating outstanding capabilities of managing People, Products, Processes & Profit.
• Extensive Experience in General Administration: Retired Senior Manager from Indian Oil Corporation Limited with 39 years of experience managing various administrative functions with desired results.
• Retail Sales Management: Successfully handled retail sales operations as Field Manager across multiple districts in Maharashtra, ensuring efficient management and meeting sales targets.
• Institutional Business Expertise: Developed and managed institutional business relationships, contributing to the company's growth and customer satisfaction.
• Leadership and Team Support: Effective in team leadership and collaboration, providing support to team members and coordinating with various departments to ensure seamless operations.
• Proficient in managing day-to-day administrative activities in coordination with internal/ external departments for smooth business operations; contributing in the development, implementation, evaluation and modification of administrative policies & procedures to optimize resource & capacity utilization across various functions.
• Outstanding communication & leadership skills that have been put to excellent use in resolving problems as well as promoting a positive work environment.

During the second COVID wave posted at Manmad, Nashik LPG Plant, i successfully organised the Camp with all necessary arrangements for doctors and their assistants (team of 9 people) & carried out giving prescribed dosages of Covaxin to all the remaining employees numbering approx15, our entire group of 95 workers (including those of all the contractor including their family members) through the Doctors from one of the Public Health Centre at Manmad which led to our Plant being the first to administer both doses to all the Workmen in the Plant.

• Achieved Market leadership in market share amongst all the Oil Companies in Nashik I Sales Area by formulating daily follow-ups, visits & giving the goals to all the 28 Retailed outlet (Petrol Pump) Dealers spread across a span of approx.100 kms. This was achieved consecutively for 3 years till i was posted in Nashik I Sales Area.
• Sucessfully supervised a team of 109 workmen in the Plant on daily basis .