Surendar kaur

1. Administrative Support: Managed daily office operations, including answering phones, handling correspondence, and maintaining filing systems; supported real estate agents with document preparation and transaction coordination.

2. Administrative Support: Managed daily office operations, including answering phones, handling correspondence, and maintaining filing systems; supported real estate agents with document preparation and transaction coordination.

3. Cash Handling: Managed cash transactions with accuracy, including processing payments, issuing receipts, and reconciling daily cash drawers.

4. Online Transactions: Facilitated online payment processing for various services and transactions, ensuring secure and accurate processing of credit/debit card payments and bank transfers.

5. Payment Reconciliation: Conducted regular reconciliation of payments and transactions, identifying and resolving discrepancies to maintain financial accuracy.

6. Client Billing: Prepared and issued invoices, tracked payment status, and followed up with clients on outstanding balances.

• Client Consultation: Provided personalized travel planning services, including itinerary creation, booking accommodations, and arranging transportation based on clients' preferences and budgets
• Destination Expertise: Offered expert advice on destinations, travel regulations, and local attractions; kept up-to-date with travel trends and destination information to provide valuable recommendations
• Booking and Reservations: Managed reservations for flights, hotels, and tours; ensured accuracy in booking details and provided clients with confirmation and necessary travel documents
• Customer Service: Addressed client inquiries, resolved issues, and handled changes to travel plans with professionalism and efficiency; maintained high levels of customer satisfaction.

• Customer Service: Assisted customers with inquiries, billing issues, and service requests; ensured high levels of customer satisfaction through effective problem resolution and support
• Sales Support: Facilitated the sale of communication services and products, including mobile plans and broadband packages; met or exceeded sales targets through proactive engagement and upselling
• Technical Assistance: Provided first-level technical support for network issues and service disruptions; coordinated with technical teams to resolve complex issues and minimize downtime
• Administrative Duties: Managed and updated customer records, processed orders, and handled documentation related to service agreements and renewals
• Training and Development: Trained new employees on company policies, systems, and customer service best practices to ensure consistency and high performance.

• Customer Service: Greeted members and visitors with a professional and welcoming attitude; addressed inquiries and resolved issues promptly to ensure a positive experience
• Administrative Tasks: Managed check-ins, memberships, and scheduling for fitness classes and personal training sessions; maintained accurate records and processed transactions efficiently
• Communication: Acted as a liaison between members and fitness trainers, effectively communicating program details, promotions, and membership updates
• Operational Support: Assisted in maintaining a clean and organized front office environment; handled inventory management for office supplies and fitness equipment
• Sales and Marketing: Promoted membership packages, special offers, and upcoming events; contributed to achieving sales targets and increasing membership renewals.