Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SURENDAR V

IDM Expert
Coimbatore

Summary

Results-driven IAM Engineer with extensive expertise in the NetIQ Identity Manager (IDM) Suite and NetIQ Identity Governance & Administration (IGA), specializing in identity lifecycle management, access governance, workflow automation, and directory services. Proven ability to design, implement, and optimize NetIQ drivers, PRD/DAL workflows, and custom integrations with Active Directory, Azure, and enterprise applications to enhance security, compliance, and operational efficiency in dynamic enterprise environments.

Overview

11
11
years of professional experience
3
3
Certifications
3
3
Languages

Work History

IAM Engineer

Aramys
01.2025 - Current
  • Drivers (build & sustain): REST, JDBC, AD (bi‑directional & Multi‑Domain), Azure/Graph, SOAP, Delimited Text, Loopback, Null, and scripting‑based patterns; robust Policy Builder transforms (Event/Input/Output/Command) with XPath/ECMAScript/Java.
  • Identity Applications: roles, resources, entitlements; workflow orchestration with approvals, SLAs, escalations, and notifications.
  • Install/Upgrade Expertise: eDirectory and Identity Applications installs/upgrades; core member for upgrades of IDM, AM, SSPR, Sentinel, Remote Loader, User Application.
  • Cloud Integrations: Azure, Box, Veeva, Medidata, ServiceNow; implemented Azure AD Connect for AD→Azure object synchronization.
  • Secure REST Implementations: delivered integrations using OAuth 2.0, Basic Auth, API Key, and token‑based flows.
  • Scripting: Linux shell, PowerShell, and Java for utilities, connectors, and automation.
  • Delivery Leadership: led lifecycle Kick‑off → Requirements → Estimation → POC/Design → Build → UT/SIT/UAT → Go‑Live → Warranty with clean documentation and traceable evidence.

IT System Admin

Royal Care Super Speciality Hospital Limited
02.2024 - 12.2024
  • Installed, configured, and managed NetIQ Identity Manager 4.9 and eDirectory 9.x.
  • Developed and customized driver policies (AD, SAP, REST, UserApp) for provisioning and de-provisioning.
  • Designed workflows using PRD/DAL, approval processes, and lifecycle automation.
  • Oversaw user migration projects and supported go-live cutovers for connected applications.
  • Implemented LDAP/eDirectory integration as an authoritative source for AD and Exchange.
  • Automated driver health, cache management, and DR readiness for IDM and AM platforms.
  • Integrated IDM with Active Directory, Exchange, and healthcare applications, resolving issues via driver trace analysis.
  • Administer Windows servers, Active Directory, DNS/DHCP, group policies, and network devices.
  • Provide end-user support for hardware and software, ensure 24/7 uptime for over 1,000 staff, and enforce endpoint security (AV scans, USB restrictions, access controls).
  • Oversee backups, system monitoring, and compliance with healthcare IT security standards.

Technical Support Engineer

F2 COMPUTERS
11.2021 - 11.2023
  • Implemented and administered NetIQ Access Manager, SSPR, and iMonitor for secure authentication and access management.
  • Handled schema management, customization, and branding within NetIQ IDM/IGA to align with organizational needs.
  • Developed and deployed custom email templates, workflows, and provisioning logic for user lifecycle automation.
  • Built custom Java/ECMA scripts, XPath queries, and attribute mappings for automation and policy enforcement.
  • Configured and managed email server settings, with monitoring and backup processes, to ensure high availability.
  • Provided end-user and infrastructure support, including system backups, performance monitoring, and compliance checks.

IT Admin

EELGRASS ENGINEERING SERVICES PVT
04.2015 - 08.2021
  • Managed user onboarding and offboarding through customized IDM driver policies and workflow rules.
  • Developed JavaScript/ECMA extensions to optimize workflows and automate provisioning logic.
  • Configured scheduled driver jobs to support recurring identity events and transactions.
  • Performed schema management of the Identity environment, including eDirectory cluster operations.
  • Installed, upgraded, and patched IDM components, drivers, and User Application; migrated drivers between servers.
  • Customized and deployed email templates, workflow notifications, and logout JSP pages.
  • Implemented and monitored bi-directional drivers, including change log installation and shim upgrades.
  • Managed Office 365 license assignments and service integrations.
  • Automated Box account lifecycle (folder/group creation, rehire, reactivation, deletion) using REST API.
  • Renewed certificates for IDM components and enforced driver-level security policies.
  • Configured Azure AD Connect for on-premises to Azure synchronization (DirSync/AAD Sync).
  • Generated custom reports for identity activities and security events via Sentinel Log Manager and Analytics.
  • Supported production and DR environments with high-availability IDM/AM solutions.
  • Identified, mitigated, and communicated risks associated with IAM projects to stakeholders.
  • Delivered continuous improvements in access automation, compliance, and security posture.

System Engineer

EXCELNOV SOLUTIONS
07.2014 - 02.2015


  • Manage and monitor all installed systems and infrastructure.
  • Install, configure, test, and maintain operating systems.
  • Monitor and test application performance.
  • Ensure the structural integrity of existing systems.

Education

B.Tech - Information Technology

Mahendra Engineering College
01.2014

Diploma - Computer Networking

K.S.R. Institute of Technology
01.2011

SSLC - undefined

Govt. Higher Secondary School
01.2008

Skills

NetIQ IDM : eDirectory, NetIQ IDM Drivers, NetIQ IDM Engine, Identity Console, Designer

undefined

Certification

Networking and Administration: Certification in Networking and Administration from Thiyagarajar Polytechnic College.

Timeline

IAM Engineer

Aramys
01.2025 - Current

IT System Admin

Royal Care Super Speciality Hospital Limited
02.2024 - 12.2024

Technical Support Engineer

F2 COMPUTERS
11.2021 - 11.2023

IT Admin

EELGRASS ENGINEERING SERVICES PVT
04.2015 - 08.2021

System Engineer

EXCELNOV SOLUTIONS
07.2014 - 02.2015

Diploma - Computer Networking

K.S.R. Institute of Technology

SSLC - undefined

Govt. Higher Secondary School

B.Tech - Information Technology

Mahendra Engineering College

Similar Profiles

CREATE PROFILE
SURENDAR VIDM Expert