Surender Bhyan
Hub Operations
Gohana Sonipat,HR
Summary
Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Hub Executive
Hiveloop Logistics Private Limited (Udaan)
Panipat, Haryana
09.2021 - Current
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Collaborated with sales team to set monthly funding goals and tracked progress.
- Led employee relations through effective communication, coaching, training and development.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Strategically managed resources, milestones and budgets, saving in expenses.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Eased team transitions and new employee orientation through effective training and development.
Team Leader
Hiveloop Logistics Private Limited (Udaan)
Panipat, Haryana
04.2019 - 09.2021
- Increased productivity by [Number]% and revenue streams by [Number]% through effective change management practices.
- Modernized communications systems to improve productivity, reliability and efficiency.
- Directed investigations to verify and resolve customer or shipper complaints.
- Optimized routes through careful planning, realizing cost savings of [Amount] for company.
- Supervised team of [Number] employees and provided training focused on maximizing overall performance.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Education
Bachelor of Science - Pass Course
Bsc Non- Medical Pass Course
Sonipat 01.2015 - 12.2017
Skills
Effective leader
Teamwork and Collaboration
Positive communication skills
Customer Relations
Route Optimization & Time management
Team Motivation
Critical Thinking Skills
Problem Solving Skills
Certification
Won title for best team leader at Panipat in 2020
Timeline
Hub Executive
Hiveloop Logistics Private Limited (Udaan)
09.2021 - Current
Won title for best team leader at Panipat in 2020
09-2020
Team Leader
Hiveloop Logistics Private Limited (Udaan)
04.2019 - 09.2021
Bachelor of Science - Pass Course
Bsc Non- Medical Pass Course
01.2015 - 12.2017