SURENDER KUMAR
Quality Manager
Alwar
Summary
To be a member of an organization where growth prospects are unlimited and professionalism is respected to strive in every possible way for its prosperity. As a professional, I am creative and innovative and looking ahead to work in challenging environment with my immense hard work in the field of quality assurance.
Surender Kumar, and Diploma in Mechanical from Govt. Collage and MBA from NIM, Jaipur, has been working since October 2005, over all 18+ years of proven experience in Team Management, Automobiles Quality & Customer service.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Quality & Engineering Head
Deepak Houseware & Toys Pvt. Ltd.
11.2021 - Current
- Company Overview: Deepak houseware & Toys, Largest toy manufacturing Unit in North India
- Making various types of electronic and non electronic toys
- We have seventy-five injection molding machine capacities 50 to 2200 tons
- Defining competencies for Quality Department team members
- Overseeing the performance of all aspects pertaining to Quality in Corporate Office and at site
- Deciding on Quality staff recruitment based on required competencye
- Develop new product, Develop Master batch, sampling the product
- Promoting the competency development of personnel in the scope of Quality - Approving procedures for the company manually & IT ERP
- Setting standards for quality as well as health and safety;
- Designing and implementing all activities pertaining to Quality
- Recommending to Top Management the resources budgets (assets including people) for the Department
- Training Quality personnel in process areas including internal auditors (including HSE)
- Approving all documents and records pertaining to Quality as well as the outputs of Quality Team
- Deciding on Non-conformities in the CAR
- Format & approval the effectiveness of the actions taken against the non-conformities
- Identifying new concepts in Quality & implementing the suitable ones - Evaluating performance of the Process, Product & Quality Team members Monitoring the performance of internal auditors
- Qualifying the Internal Auditors of Systems of the company
- Conducting all types of Quality audits
- Approving all Quality Plans
- Execute all other tasks as requested by the Executive Team within the assigned job role
- Deepak houseware & Toys, Largest toy manufacturing Unit in North India
- Making various types of electronic and non electronic toys
- We have seventy-five injection molding machine capacities 50 to 2200 tons
Quality Head
Shakti polymer Pvt. Ltd.
10.2017 - 11.2021
- Company Overview: Leading manufacturing of plastic and rubber component for TATA, Mahindra and Ashokleyland
- Responsible for design implementation of assembly process considering cycle time, quality standards, safety ergonomics requirement and optimum utilization of manpower
- Responsible for designing the workstations layout of facilities as per lean Mfg principle
- Responsible for preparing BOM, SOP
- Mfg feasibility, design review, ECN implementation
- Organize and manage manufacturing workflows and resources in SAP
- Conduct work sampling procedure for manufacturing process to eliminate Non value added activities
- Identifying and eliminating bottleneck in manufacturing process through value stream mapping
- Implementation of error proof system to control process failures (FSR)
- Designing layout for improving space utilization and proposal for rearrangement or addition of new facilities for new product introduction
- Well versed in software like CAD, SAP MS office
- Responsible for Cost, Quality, Planning, Delivery, Customer satisfaction
- Planning & Carry out schedule of components for Customer daily Demand
- Analysis of Customer Complaints & Customer Returned Material with the help of Problem Solving Techniques & making Action Plan to reduce the same in case of failure
- Daily Morning meeting and mange to all concerned
- Process improvement activities with the help of Kaizen, Poke-Yoke implementation
- Responsible for successful implementation of actions taken against each N.C
- Found during audit
- Monthly review meeting for plant objective
- Leading manufacturing of plastic and rubber component for TATA, Mahindra and Ashokleyland
Manager in Quality Assurance Team
PRABHA ENGINEERS (Auto Ancillary of ASHOK LEYLAND Ltd.)
02.2007 - 10.2017
- Manage, Lead & Provide support to team of 25 people
- Analysis of Customer Complaints & Customer Returned Material with the help of Problem-Solving Techniques & making Action Plan to reduce the same in case of failure
- To made CAPA (corrective and preventive action) 8D, Why-Why Analysis, Cause and effect diagram
- SPC (statistical process control) for FES components to improvement process
- Preparing Departmental COPQ (Cost of Poor Quality)
- Responsible for Reduction in in-house Rejection/Rework & making action plan in case of Defined goals are not achieved
- Responsible for Painting process and Painting Defect in process
- Responsible for EMK Test, Paint DFT, Gloss Value, Viscosity Test
- Responsible for EMT Test for Oven and all painting Instrument
- Motivating people to do better quality work and maintaining discipline for safety of operator
- Corrective and preventive actions for inward Quality defects
- Responsible for all Pre-Treatment & Painting activity
- Responsible for monitoring and controlling Process Rejection
- Process improvement activities with the help of Kaizens, Poke-Yoke implementation
- Preparing & display of departmental performance indicators (Effectiveness & Efficiency) Trend Graphs such as customer complaint, customer return, in house P.P.M
- Responsible for conducting internal Quality System/Process Audits for verifying the Quality Standard Requirements
- Responsible for successful implementation of actions taken against each N.C
- Found during audits
- Process Validation according to the plan
- Short term and long-term countermeasure for day-to-day problems using 7 Q.C
- Tools & Why-why analysis, 8D
- Responsible for improving the in-house Quality by analyzing Daily/ Monthly rejection & rework
- Responsible for Preparing Quality M.I.S on Monthly basis
- Review of PFMEA with respect to occurrence, customer complaints (Internal & External), modification in control plan and Drawings
- Supplier Audit, Received Supplier CAPA, Supplier Audit Plan
- Analysis of Customer Complaints & Customer Returned Material with the help of Problem-Solving Techniques & making Action Plan to reduce the same in case of failure
- Subject Matter Expert (SME) of Quality Issues
- Responsible for Reduction in in-house Rejection/Rework & making action plan in case of defined goals are not achieved
- Working As a MR 2013 to 2017
- Process to be implementing and monitoring their MIG Welding, Spot Welding, Painting, Assembly of CABIN
- New Product Developed for TI Bicycle
- Start a new plant project and complete this on time
QA Engineer
Sona Koyo Steering System Ltd.
10.2005 - 02.2007
- Responsible for in process Inspection & Final Inspection
- Planning & Carry out lay out inspection of components
- Analysis of Customer Complaints & Customer Returned Material with the help of Problem Solving Techniques & making Action Plan to reduce the same in case of failure
- Daily Inspection of parts as per Frequency (FIR & PIR)
- Process improvement activities with the help of Kaizen, Poke-Yoke implementation
- Responsible for successful implementation of actions taken against each N.C
- Found during audit
- CNC or VMC operating and programming
Education
MBA -
NIM
Diploma in Engineering - Mechanical
Board of Technical Education Rajasthan
XII - undefined
Board of Rajasthan
X - undefined
Board of Rajasthan
Skills
CUSTOMER SUPPORT
Accomplishments
- Winner of Best Employee of the year in 2011.
- Lean Trained, Tested & Certified on 4 projects.
- Trained & Tested in SIX SIGMA BLACK BELT.
- Lean manufacturing, Kaizen, Improvements, line balancing, supplier Audit.
Personality Traits
- Effective self-organization and strong interpersonal skills.
- Ability to work and communicate with internal and external stakeholders.
- Ability to think strategically and translate strategy into action plans.
- Situational leadership skills, time and people engagement skills.
- Friendly and polite.
Area Of Exposure
- CUSTOMER SUPPORT
- LEAN MANUFACTURING
- AUDITS & REPORTS
- SUPPLIER AUDIT
- LOSS TIME MANAGEMENT
- QUALITY MANAGEMENT
- VENDOR DEVELOPMENT
- COST MANAGEMENT
- MIG/SPOT WELDING
- PAINTING CED/LIQUID
- PLASTIC MOLDING
- MACHINING
- ASSEMBLYING
- PRESS SHOP
- KANBAN SYSTEM
- LINE BALANCING
- NPD
- RUBBER MOLDING
- FABRICATION
- HPDC
- POKA - YOKE
- QUALITY CIRCLES
- KAIZEN
Personal Information
- Passport Number: S0182296
- Father's Name: Mr. Satish Kumar Sharma
- Mother's Name: Mrs. Krishna Devi
- Date of Birth: 06/10/86
- Nationality: Indian
Disclaimer
01/02/25, Alwar, SURENDER KUMAR
Timeline
Quality & Engineering Head
Deepak Houseware & Toys Pvt. Ltd.
11.2021 - Current
Quality Head
Shakti polymer Pvt. Ltd.
10.2017 - 11.2021
Manager in Quality Assurance Team
PRABHA ENGINEERS (Auto Ancillary of ASHOK LEYLAND Ltd.)
02.2007 - 10.2017
QA Engineer
Sona Koyo Steering System Ltd.
10.2005 - 02.2007
Diploma in Engineering - Mechanical
Board of Technical Education Rajasthan
XII - undefined
Board of Rajasthan
X - undefined
Board of Rajasthan
MBA -
NIM