Surender Kumar
Lead - Quality Assurance And Quality Control
Haripur,HP
Summary
Sr. Manager QA/QC leading Quality Assurance and Quality Control for Highways, Railways DFCCIL, Civil Structures, Airports and Oil Gas Refinery/Pipelines across large design-build packages. Oversees Quality Management System (QMS), Root Cause Analysis, Continuous Improvement, Problem Solving, Rsik management coordination Corporate Office, with site staff and subcontractors to keep work aligned with approved plans, quality standards, budget, and schedule .
Overview
4
4
Language
10
10
Certificates
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Sr Manager QA/QC
Tata Projects Ltd. (CPRR-1 Project)
Chennai, TN
10.2025 - Current
- Reduced nonconformance reports by 0-2% monthly through consistent root cause analysis and follow-up actions.
- Tracked [1] quality audits weekly across project sites to identify gaps in construction standards.
- Reviewed construction work against technical specifications and project requirements to support quality compliance.
- Conducted site inspections to verify workmanship, materials, and installation practices across active project areas.
- Documented quality findings and followed up on corrective actions with site teams and contractors.
- Coordinated cross-functional teams to align quality checks with construction schedules and site milestones.
- Supported resource optimization by coordinating inspection priorities with available site manpower and timelines.
- Observed work progress to confirm adherence to approved methods and specification requirements.
- Monitored material testing records and escalated deviations for timely review and resolution.
- Aligned quality management practices with project execution plans to support consistent delivery standards.
- Validated technical documents and drawings before implementation to reduce site-level rework.
- Mentored junior managers, fostering leadership skills and promoting a culture of continuous improvement.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Mentored junior staff members for skill development and career progression within the organization.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Led cross-functional teams to implement strategic initiatives and drive operational improvements.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
Sr. Manager QA/QC
TATA Projects Ltd. (DFCCIL Lot-301)
Ambala, Haryana
09.2022 - 09.2025
- Review [2] QA/QC procedures weekly to support civil, structure, and track work compliance across the project.
- Implemented QC policy and quality control at site for embankments, cuttings, ballast, track works, bridges, buildings, and yards.
- Tested materials with external agencies against the test plan, supporting material acceptance for design-build civil and track scope.
- Analyzed quality data and recommended corrective and preventive actions to address recurring nonconformance and root-cause issues.
- Resolved quality complaints by coordinating findings, corrective action follow-up, and cross-functional
- coordination with site teams and subcontractors.
- Led weekly coordination meetings with site staff and subcontractors to align execution with approved QA/QC plans, budget, and schedule targets.
- Spearheaded process improvement initiatives that enhanced service delivery quality and reduced operational costs.
- Initiated sustainability program, reducing waste and promoting eco-friendly practices within company.
- Submission of QAP for approval and Implementation of same for DFCCIL Staff Qts 153 Nos., IR Staff Qtrs relocated 326 Nos. New Station Buildings and Goods office 19 Nos.
Lead Manager QA/QC
TATA Projects Ltd. (DFCCIL Lot-101,102,103)
Aligarh-Agra-Ethawa, Uttar Pradesh
01.2019 - 09.2022
- Led cross-functional teams to enhance operational efficiency and streamline project workflows.
- Implemented strategic initiatives that improved overall performance and client satisfaction rates.
- Developed training programs for team members to foster skill development and improve service delivery.
- Analyzed market trends to inform decision-making and align business strategies with organizational goals.
- Developed strong relationships with clients to ensure their needs were met and projects were delivered on time.
- Reduced client churn rate by proactively addressing concerns and providing exceptional customer service.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed and implemented strategic initiatives that improved overall performance and productivity.
Manager QA/QC
TATA Projects Ltd. (DFCCIL LOT-102)
Agra, Uttar Pradesh
03.2014 - 12.2018
- Reviewed [20]% of material test records with external agencies against the approved test plan.
- Completed [5] site inspections per week to verify civil works and steel structures against approved QA/QC procedures.
- Reviewed and submitted QA/QC procedures aligned with project requirements and technical specifications.
- Implemented QC policy across site activities and monitored conformance to approved plans and procedures.
- Analyzed quality data to drive corrective actions, preventive actions, and root cause analysis.
- Resolved quality complaints through nonconformance reporting and follow-up with site teams and external agencies.
- Led weekly coordination meetings with site staff and subcontractors to support quality, budget, and schedule targets.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Deputy Manager QA/QC
TATA Projects Ltd. (Oil & Gas Sector)
Barmer, Rajastan
10.2012 - 02.2014
- Reviewed [6] QA/QC procedures monthly to support consistent civil works and steel structure inspection standards.
- Prepared and submitted QA/QC procedures, quality policies, and site control plans for civil and steel structure work.
- Analyzed inspection data and prepared corrective actions to address quality complaints and recurring site issues.
- Oversaw material testing with external agencies against the approved test plan and project specifications.
- Directed site inspections for all civil works and steel structures while maintaining active surveillance and enforcement of QC standards.
- Led weekly coordination meetings with site staff and subcontractors to align quality actions with budget and schedule targets.
Deputy Manager QA/QC
Kazstroy Services KSSIIPL. (KSS OGC) Paradip Refinery
Paradip, Orrisa
01.2011 - 09.2012
- Prepared and submitted QA/QC procedures, while implementing QC policy and site-level quality control plans.
- Analyzed inspection data and recommended corrective actions to address nonconformance and recurring quality issues.
- Coordinated material testing with external agencies under the test plan and tracked results against technical specifications.
- Led weekly coordination meetings with site staff and subcontractors to align construction progress with budget and schedule targets.
- Prepared periodic construction status reports and directed site activities according to the project manager's program.
QA/ QC Manager
ERA INFRA ENGINEERING LTD. (RMC - Division)
Noida
05.2010 - 12.2010
- Reviewed [60]% of material test results with external agencies to support corrective action decisions.
- Monitored [30%] concrete quality checks per shift to keep ready mix output aligned with specification.
- Validated concrete performance against technical specifications and adjusted mix designs to match customer requirements.
- Evaluated raw materials and analyzed test data to recommend corrective actions for plant quality issues.
- Implemented QA/QC policies across plants to standardize quality management practices and improve compliance.
- Trained QA/QC, site execution, marketing, and customer teams on quality controls and inspection expectations.
- Coordinated source evaluation, site inspections, and nonconformance reporting to strengthen plant-wide quality oversight.
City QC Incharge (Civil)
GRASIM INDUSTRIES LTD. UNIT- BIRLA READY MIX (ADITYA BIRLA GROUP)
Ludhiana
01.2008 - 04.2010
- Reviewed [95%] customer complaints to support corrective and preventative action and product improvements.
- Monitored [80%] concrete samples per shift to verify performance against civil specifications.
- Optimized ready mix concrete designs, source evaluation, and raw material selection to meet specification requirements.
- Analyzed test data and external agency results, then recommended corrective actions for quality deviations.
- Implemented QA/QC policies and construction QA/QC procedures across site execution activities.
- Coordinated with customers and site teams to assess requirements and prepare new concrete designs.
- Trained QA/QC and site execution teams on quality audits, nonconformance reporting, and resource optimization practices.
QC Sr Engineer (Civil)
LARSAN & TOUBRO LTD. (DIAL Airport Project)
Delhi, Delhi
02.2007 - 01.2008
- Conducted field and laboratory testing for airfield works, soil, concrete, and aggregates across runway and taxiway packages.
- Supported INR 5400 Crores of Delhi International Airport terminal and runway-associated works for DIAL and GMR.
- Provided technical guidance to the execution team to align site work with quality requirements and technical specifications.
- Coordinated technical support with contractors and consultants to resolve site issues and keep work moving.
- Applied construction QA/QC procedures through site inspections, quality audits, and nonconformance reporting.
- Tracked material testing oversight and root cause analysis to support corrective action and resource optimisation on site.
QA/QC Engineer
PUNJ LLOYD LTD.
Silchar, Assam
02.2005 - 01.2007
- Supported foundation works for 250 Tone/Cum Metso Crusher and weigh bridge on civil QA/QC activities.
- Handled civil QA/QC for soil, aggregates, concrete mix design, DBM, and field and laboratory testing.
- Coordinated with consultants to align site work with technical specifications and quality requirements.
- Monitored construction quality for the Four Laning of Silchar-Balachera Section of NH-54, supporting execution across the project.
- Oversaw quality control activities on the National Highway Authority of India project valued at INR 116 Crores.
- Reviewed work outputs against project design and specifications to support compliance across civil activities.
- Applied resource optimization practices to coordinate testing activities and reduce material handling rework.
Asstt. Engineer
PUNJ LLOYD LTD.
03.2002 - 02.2005
- Supported INR 550 Crores road project for the Belgaum–Maharastra Border NH-4 four/six laning, coordinating SOWIL–PF.(UK)-FP-JV and National Highway authority of India.
- Managed site execution for structural works including box culverts, underpasses, vehicular underpasses, cattle walk cum cart tracks, and major bridges.
- Monitored quality and safety compliance across RCC retaining walls, guard posts, and metallic crash barriers during field execution.
- Executed earthwork and pavement layers including GSB, WMM, DLC, and PQC to support road construction sequencing.
- Coordinated road marking activities, including sign boards and thermoplastic paint markings, to align with project completion standards.
- Applied quality checks to structural and pavement works, supporting schedule adherence and safe site delivery.
- Reviewed work methods against technical specifications and flagged nonconformances for corrective action and root cause analysis.
EDHT
PUNJ LLOYD LTD.
01.2001 - 02.2002
- Executed root surveys, right-of-way clearing, trenching, and stringing across the Mangalore-Bangalore pipeline alignment.
- Managed field bending, concrete coating, lowering, and substation-related work across the PETRONET (HPCL) MHB project.
- Applied quality management, site inspections, and cross-functional coordination to keep execution aligned with technical specifications.
- Supported quality audits, nonconformance reporting, and root cause analysis to address issues during pipeline construction activities.
- Coordinated resource optimisation and material testing oversight in a challenging ghat section reaching 900 meters elevation at a 70-degree angle.
- Delivered execution support for INR 175 Crores of pipeline work under Engineers India Ltd. (EIL) oversight.
Education
MTech - Structures
Rayat Bhara University
Mohali 06.2024 - Current
MBA - Project Management
Sikkim Manipal University
Distance Mode 05.2011 - 12.2013
B.Tech. - Civil Engineering
Thapar University
Patiala01-2010
Diploma - Civil Engineering
H P Board of Technical Education
Sunder Nagar, H.P.01-2000
Skills
Quality management
Technical specifications
Quality audits
Nonconformance reporting
Root cause analysis
Cross-functional coordination
Resource optimisation
Construction QA/QC procedures
Site inspections
Material testing oversight
Affiliations
- Indian Road Congress (IRC) Membership No. 32936
- Indian Concrete Institute (ICI) Membership No. 9754
Certification
Indian Road Congress (IRC) Membership No. 32936
Publications
1. Sustainable Roofing Solutions: A Review of Energy-Efficient Technologies
2. Dynamic Response and Advanced Spectral Seismic Analysis of Multistory Reinforced Concrete Structures in Seismic Zone 4: Insights and Mitigation Strategies.
Training
- Training Programme attended:
- Asphalt Mix Design and Construction of Flexible Pavements.
- Quality Management Systems ISO 9001:2015 (Internal auditor)
- RMC- Quality Assurance of Production and Delivery
- Basic First Aid and Care in Emergency
- Concrete day 2009 in Chandigarh
Disclaimer
The leaders of tomorrow will need to bring together technical depth with commercial judgement, digital fluency and the ability to navigate regulatory, geopolitical and operational uncertainty. As the demands of the industry become more interconnected, having the right leadership capability at the right levels could become a meaningful source of competitive advantage.
ADDITIONAL INFORMATION
- DATE OF BIRTH: 16th, March 1980.
- LANGS. KNOWN: English, Hindi, Punjabi, Kannada
- PERMANENT ADDRESS: H.No. 84, Ward No. 5 Haripur, P.O. Sunder Nagar, Distt. Mandi (H.P.) 175018 INDIA
- PASSPORT NO.: M0584849
Timeline
Sr Manager QA/QC
Tata Projects Ltd. (CPRR-1 Project)
10.2025 - Current
MTech - Structures
Rayat Bhara University
06.2024 - Current
Maintenance and Repair of Concrete Structures NPTEL IIT Madras
04-2024
Admixture & Special Concretes NPTEL by IIT Madras
10-2023
RSO Certification for Nucleonic Gauges & Well Logging Applications by BARC Mumbai
02-2023
Sr. Manager QA/QC
TATA Projects Ltd. (DFCCIL Lot-301)
09.2022 - 09.2025
Quality Management Systems ISO 9001:2015 (Internal Auditor)
10-2021
ISO Lead Auditor Programme
09-2021
Lead Manager QA/QC
TATA Projects Ltd. (DFCCIL Lot-101,102,103)
01.2019 - 09.2022
Manager QA/QC
TATA Projects Ltd. (DFCCIL LOT-102)
03.2014 - 12.2018
Deputy Manager QA/QC
TATA Projects Ltd. (Oil & Gas Sector)
10.2012 - 02.2014
MBA - Project Management
Sikkim Manipal University
05.2011 - 12.2013
Deputy Manager QA/QC
Kazstroy Services KSSIIPL. (KSS OGC) Paradip Refinery
01.2011 - 09.2012
RMC-Quality Assurance of Production and Delivery
09-2010
QA/ QC Manager
ERA INFRA ENGINEERING LTD. (RMC - Division)
05.2010 - 12.2010
City QC Incharge (Civil)
GRASIM INDUSTRIES LTD. UNIT- BIRLA READY MIX (ADITYA BIRLA GROUP)
01.2008 - 04.2010
QC Sr Engineer (Civil)
LARSAN & TOUBRO LTD. (DIAL Airport Project)
02.2007 - 01.2008
Asphalt Mix Design and Construction of Flexible Pavements
11-2005
QA/QC Engineer
PUNJ LLOYD LTD.
02.2005 - 01.2007
Basic First Aid and Care in Emergency
02-2003
Asstt. Engineer
PUNJ LLOYD LTD.
03.2002 - 02.2005
EDHT
PUNJ LLOYD LTD.
01.2001 - 02.2002
B.Tech. - Civil Engineering
Thapar University
Diploma - Civil Engineering
H P Board of Technical Education