Surender Rathore
Customer Informative Officer
jodhpur
Summary
Client Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Customer Relations Manager
SSS Distributors PVT LTD
10.2022 - Current
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of development
- Completed opening and closing functions to meet operational needs.
- Developed detailed plans based on broad guidance and direction.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Managed customer relations on ongoing basis to maximize customer retention.
Education
Certified Financial Goal Planner - Goal Planning
NSE Academy
Mumbai, India 04.2001 -
Bachelor of Technology - Mechanical Engineering
Jodhpur Institute of Engineering & Technology
Jodhpur 04.2001 -
No Degree - Sciences
Kendriya Vidhayalaya No.2 (army)
Jodhpur, India 04.2001 -
Skills
Reliability
undefinedCertification
Certified Financial Goal Planner
Timeline
Certified Financial Goal Planner
11-2023
Customer Relations Manager
SSS Distributors PVT LTD
10.2022 - Current
DST & Texas Instruments India Innovation Challange Design Contest, AICTE NSRCEL at IIMB
10-2019
Certified Financial Goal Planner - Goal Planning
NSE Academy
04.2001 -
Bachelor of Technology - Mechanical Engineering
Jodhpur Institute of Engineering & Technology
04.2001 -
No Degree - Sciences
Kendriya Vidhayalaya No.2 (army)
04.2001 -
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