SURENDER RAWAT
Education
Hisar
Summary
Results-driven professional with 15+ years of experience in sales, marketing, operations, and customer relations within the education sector. Proven expertise in driving revenue growth, nurturing top-ranking students, and enhancing customer satisfaction. Strong leadership skills with a track record of team building, performance optimization, and strategic execution. Analytical thinker, goal-oriented, and adept at fostering long-term relationships to achieve organizational success.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Sr. Manager (Admin Operations)
ALLEN Career Institute Pvt. Ltd.
02.2013 - Current
- Student Success Mentorship: Guided students to top All India Ranks (AIR 2 in 2016, AIR 32 in 2021, AIR 41 in 2016, AIR 42 in 2020, AIR 47 in 2019, and more)
- Revenue Growth & Target Achievement: Consistently exceeded revenue and sales objectives through strategic planning
- Center Management: Led sales, marketing, operations, and customer experience, ensuring seamless daily operations
- Team Leadership & Development: Oversaw recruitment, training, and performance evaluation, fostering high engagement and retention
- Stakeholder Engagement: Addressed and resolved concerns from students and parents, implementing feedback for continuous improvement
- Branding & Marketing: Designed and executed branding campaigns and promotional events, optimizing cost efficiency through vendor negotiations
- Data-Driven Decision Making: Utilized analytics to refine strategic planning, operational efficiency, and goal alignment
- Compliance & Operations: Ensured strict adherence to corporate policies and administrative protocols, achieving top audit ratings
- Financial Management: Streamlined fee collection, reduced outstanding payments, and handled refunds efficiently
- Marketing & Admissions Leadership: Spearheaded center-level marketing campaigns and counseling strategies to boost lead generation and enrollments
Asst. Manager (Business Development)
Narayana Group of Educational Institutions
05.2007 - 01.2013
- Business Development: Managed channel development to increase admissions for regular and distance education programs
- Institutional Partnerships: Collaborated with principals and coordinators to establish strong educational relationships
- Promotional Campaigns: Organized targeted ATL & BTL marketing activities to enhance brand visibility
- Event Management: Conducted open seminars and educational events to improve outreach and data collection
- Student & Parent Counseling: Held one-on-one counseling sessions to convert prospects into enrolled students
Education
BBA -
Suresh Gyan Vihar University
Intermediate - undefined
NIOS
Skills
- Leadership & Team Management
- Strategic Planning & Execution
- Sales & Revenue Growth
- Marketing & Branding
- Student Counseling & Customer Engagement
- Data Analysis & Decision-Making
Timeline
Sr. Manager (Admin Operations)
ALLEN Career Institute Pvt. Ltd.
02.2013 - Current
Asst. Manager (Business Development)
Narayana Group of Educational Institutions
05.2007 - 01.2013
Intermediate - undefined
NIOS
BBA -
Suresh Gyan Vihar University
Similar Profiles
ABHINSHU GUPTAABHINSHU GUPTA
Manager Research and Development (R&D) Department at Allen Career Institute Pvt. Limited-Allen IAS DivisionManager Research and Development (R&D) Department at Allen Career Institute Pvt. Limited-Allen IAS Division
TEJBIR SINGHTEJBIR SINGH
Faculty Teacher at Allen Career Institute Pvt Ltd.Faculty Teacher at Allen Career Institute Pvt Ltd.
Mohammed Akhlakh QureshiMohammed Akhlakh Qureshi
Assistant Manager at ALLEN CAREER INSTITUTE PVT LTD.Assistant Manager at ALLEN CAREER INSTITUTE PVT LTD.