SURENDER SINGH
New Delhi
Summary
Corporate Security and Crisis Management Leader with over 18 years of experience orchestrating physical security operations throughout South Asia. Certified Protection Professional (CPP) with deep expertise in risk mitigation strategies, security system integration (CCTV, access control – Genetec, CCURE), and vendor compliance management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Security Specialist & Risk Assessor – South Asia
Pinkerton Corporate Risk Management
01.2022 - Current
- Oversee physical security operations and guard force management across South Asia.
- Develop and update Emergency Response Plans (ERPs) and Standard Operating Procedures (SOPs).
- Conduct regional threat assessments, including geopolitical risk analysis for executive travel.
- Manage vendor performance, ensuring alignment with Client’s KPIs and compliance standards.
- Deliver security awareness training and conduct incident debriefings for continuous improvement.
- Coordinate with internal/external stakeholders on high-risk event security and post-incident reviews.
- Implement AI-driven surveillance upgrades and enhance real-time threat detection capabilities.
- Key Achievements:
- Integrated new technologies, enhancing proactive threat mitigation.
Chief Security Officer
Hotel Leela Ambience Convention
09.2021 - 01.2022
- Directed daily physical security operations and emergency response preparedness.
- Led risk mitigation during VIP events and ensured compliance with safety regulations.
- Collaborated with local law enforcement and external agencies.
- Conducted regular security audits and implemented corrective measures based on findings.
- Directed all safety and crisis response operations in a large-scale hospitality environment.
- Established emergency response teams and led safety awareness programs for staff.
- Key Achievements:
- Elevated preparedness levels by 85% through targeted ERP and BCP strategies.
Loss Prevention Manager (HOD)
Hotel Aloft New Delhi Aerocity
09.2019 - 07.2021
- Led physical security operations, guard force and incident response, investigation, documentation, and Security audits.
- Developed site-specific SOPs and trained leadership to front-line staff in emergency protocols.
- Oversaw travel-related safety protocols for international visitors during repatriation phase of the COVID-19 crisis.
- Key Achievements:
- Contributed to ₹130 million in revenue during repatriation business with optimal safety compliance.
Security Manager (HOD)
Hotel Le Meridien, Gurugram
Gurugram
01.2017 - 01.2019
Security Manager (HOD)
Hotel Pullman & Novotel, Aerocity
Aerocity
01.2014 - 01.2017
Assistant Manager – Security
Hotel Hyatt Regency, Gurgaon
Gurgaon
01.2012 - 01.2014
Loss Prevention Executive
Hotel Marriott, Jaipur
Jaipur
01.2011 - 01.2012
Security Agent
Air India (AIATSL)
01.2006 - 01.2010
Education
Bachelor of Arts - Liberal Arts & General Studies
Delhi University
Skills
- Physical Security Operations & Guard Force Oversight
- Risk Mitigation & Emergency Response Planning (ERP/SOPs)
- Security Vendor Management & KPI Alignment
- Crisis & Incident Management Business Continuity
- Cross-functional Team Collaboration Regional Stakeholder Engagement
- CCTV & Access Control Systems (Genetec, CCURE)
- Security Training & Safety Awareness Programs
- Threat Assessment Geopolitical Risk Intelligence
- Strategic Planning Innovation in Security Protocols
- Physical Security Design Standards Compliance & Audits
Certification
- Certified Protection Professional (CPP) – ASIS International | ID #26980
- IOSH Managing Safety in Events
- Advanced Physical Security Systems
Languages
Languages: English, Hindi
ADDITIONAL INFORMATION
- Technical Skills: Proficient in industry-leading security tools, Access Control Systems: Genetec, CCURE, systems, and technologies.
- Compliance: Knowledge of relevant laws, regulations, and industry standards related to physical security
- Date of Birth: 1984-08-04
- Location: New Delhi, India
Timeline
Senior Security Specialist & Risk Assessor – South Asia
Pinkerton Corporate Risk Management
01.2022 - Current
Chief Security Officer
Hotel Leela Ambience Convention
09.2021 - 01.2022
Loss Prevention Manager (HOD)
Hotel Aloft New Delhi Aerocity
09.2019 - 07.2021
Security Manager (HOD)
Hotel Le Meridien, Gurugram
01.2017 - 01.2019
Security Manager (HOD)
Hotel Pullman & Novotel, Aerocity
01.2014 - 01.2017
Assistant Manager – Security
Hotel Hyatt Regency, Gurgaon
01.2012 - 01.2014
Loss Prevention Executive
Hotel Marriott, Jaipur
01.2011 - 01.2012
Security Agent
Air India (AIATSL)
01.2006 - 01.2010
Bachelor of Arts - Liberal Arts & General Studies
Delhi University
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