Summary
Overview
Work History
Education
Skills
Timeline
Generic
Surender Kumar Rangra

Surender Kumar Rangra

Mohali Punjab

Summary

With expertise in staff management and guest relations, I excelled as a Team Leader at Noor Mahal Palace Hotel, orchestrating seamless outdoor catering events. My leadership ensured exceptional service standards and client satisfaction, achieving a 95% positive feedback rate. Adept at quality assurance, I consistently deliver high-quality dining experiences through effective communication and organizational skills.

Overview

18
18
years of professional experience

Work History

Caption

Pride caterers
MOHALI
03.2020 - Current
  • A captain waiter, also known as a service captain, is a supervisory role in the food and beverage service team, responsible for overseeing the dining experience and ensuring smooth operations. They manage and train service staff, handle guest interactions, and maintain the cleanliness and organization of the dining area. Essentially, they ensure high-quality service and a positive dining experience for all guests.

Team Leader

Noor mahal Palace Hotel
Karnal
03.2014 - 03.2020
  • An outdoor catering team leader is responsible for managing and coordinating all aspects of outdoor catering events, ensuring smooth operations and client satisfaction. This role requires strong leadership, organizational, and communication skills, as well as knowledge of food safety and service standards. Key responsibilities include supervising staff, managing food and beverage service, handling logistics, and maintaining a high standard of customer service.

Service

Outdoor catering
MOHALI
03.2007 - 03.2014
  • Outdoor catering is the catering services given to the outside organizations. Outdoor catering is the concept developed in Hospitality sector where the hotels get support from the students of Hospitality institute in the peak period.

Education

High School Diploma -

Government Boys Senior Secondary School
Himachal Pradesh
03-2006

Skills

  • Staff management
  • Guest relations
  • Service standards
  • Customer service
  • Quality assurance

Timeline

Caption

Pride caterers
03.2020 - Current

Team Leader

Noor mahal Palace Hotel
03.2014 - 03.2020

Service

Outdoor catering
03.2007 - 03.2014

High School Diploma -

Government Boys Senior Secondary School
Surender Kumar Rangra