Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SURENDER PRATAP SINGH

HYDERABAD

Summary

Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success. Experienced Store Supervisor with strong background in retail management, merchandising, and customer service. Proven ability to deliver results through effective team leadership, inventory control, and loss prevention techniques. Possess strong communication skills for dealing with staff and customers alike. In previous roles, implemented initiatives that improved operational efficiency and boosted customer satisfaction. Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.

Overview

5
5
years of professional experience

Work History

Store Supervisor

MINERVA GRAND HOTEL
HYDERABAD
02.2022 - 11.2023
  • Assigned tasks to staff according to workload requirements.
  • Directed daily operations including scheduling shifts for store personnel.
  • Organized training sessions for new employees on best practices in order fulfillment processes.
  • Monitored stock levels and identified ordering needs.
  • Ensured all documents related to shipments were accurate before sending out orders.
  • Maintained accurate records of daily transactions using computer software programs.
  • Maintained updated records on product deliveries, returns, damages.
  • Tracked orders from vendors to ensure timely arrival of goods.
  • Conducted monthly inventories to determine accuracy of records.

Project Coordinator

amilionn technology
Ranchi
07.2018 - 07.2021
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
  • Prepared status reports to communicate progress to stakeholders and management teams.

Education

B TECH - Mechanical Engineering

MAXIM HIGH SCHOOL
HYDERABAD
05-2014

Skills

  • Resource Allocation
  • Staff Supervision
  • Shift Scheduling
  • Policies and Procedures
  • Recruiting and Hiring
  • Payroll Management

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Store Supervisor

MINERVA GRAND HOTEL
02.2022 - 11.2023

Project Coordinator

amilionn technology
07.2018 - 07.2021

B TECH - Mechanical Engineering

MAXIM HIGH SCHOOL
SURENDER PRATAP SINGH