Summary
Overview
Work History
Education
Skills
References
Timeline
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Surendra Singh Godara

Sadulpur - Churu (Raj.)

Summary

Dynamic logistics professional with proven expertise in traffic management and vendor negotiation at Gir Logistics. Skilled in data analysis and relationship building, I successfully optimized transportation services, enhancing operational efficiency and customer satisfaction. Adept at strategic planning, I consistently resolved issues, driving improvements in service delivery and performance metrics.

Overview

10
10
years of professional experience

Work History

Branch and Traffic Manager

Gir logistics
Bharuch Gujarat
05.2023 - Current
  • Managed a team of personnel responsible for overseeing daily traffic activities.
  • Built productive professional relationships with vendors, carriers, customers and management and fostered unified team approach to preventing problems, delays and safety risks.
  • Created detailed reports on traffic operations, trends, and performance metrics.
  • Negotiated terms with carriers regarding freight rates, transit times.
  • Coordinated with vendors for timely delivery of materials and services.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Resolved customer complaints regarding delays in shipments or other transport-related issues.
  • daily communicating with vendors, carriers and customers and upgraded efficiency of both shipping and receiving operations.
  • Maintained accurate records of all vehicles entering and leaving the premises.
  • Implemented and planned warehouse safety and security programs and activities.
  • Secured and maintained low cost and reliable carriers, scheduled, and tracked shipments and deliveries to confirm timeliness and increased traffic quality ratings.
  • Automated document tracking and data collection for efficiency.
  • Participated in meetings with external vendors or suppliers related to transport services.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.

Branch Manager

Chetak logistics
Pithampur Indore
06.2022 - 04.2023
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Resolved escalated customer complaints in a timely manner.
  • Directed daily operations of the branch, including customer service, marketing activities.

Supervisor To Branch Manager

Tci
Mumbai
07.2015 - 05.2022
  • Streamlined workflow processes, reducing project completion times.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Created new strategies for improving customer service standards within the organization.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.

Education

High School Diploma -

Govt. Sen. Sec. School Rajgarh
Sadulpur
04-2011

Skills

  • Traffic management
  • Vendor negotiation
  • Data analysis
  • Customer service
  • Logistics planning
  • Relationship building
  • Transportation management systems
  • Operations control
  • Warehouse management systems
  • Strategic planning
  • Transportation activity management
  • Customs compliance
  • Issue resolution
  • Staff supervision
  • Workforce management
  • Data tracking
  • Organizational skills

References

References available upon request.

Timeline

Branch and Traffic Manager

Gir logistics
05.2023 - Current

Branch Manager

Chetak logistics
06.2022 - 04.2023

Supervisor To Branch Manager

Tci
07.2015 - 05.2022

High School Diploma -

Govt. Sen. Sec. School Rajgarh

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Surendra Singh Godara