Summary
Overview
Work History
Education
Accomplishments
Timeline
Intern

Surendra Chand

Food And Beverage Executive
New Delhi

Summary

Energetic about working with high-performance team professionals.

  • Effectively manage personnel and outlet operations service standards.
  • Diplomatic in addressing customer concerns &and optimizing customer relations.
  • organizing inventory .

managing and overseeing all of the contracts documents coming out of and into the organization. Review client contracts, vendor agreements, partnership agreements, and more.

Overview

9
9
years of professional experience

Work History

Maitre d hotel

Carnival Cruises
United kingdom, Southampton
06.2022 - 02.2025
  • Implemented training program for front of house staff to maintain high standards of customer service.
  • Designed overall floorplans and coordinated modifications for events and special reservations.
  • Led planning, set up and takedown for special events.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.

Food And Beverage Executive

MARRIOTT INTERNATIONAL
pune, Maharashtra
02.2017 - 08.2020

I am responsible for maintaining brand standard values ,as well as development of my team

  • Set schedules for my team by planning and designating shifts and hours
  • Coordinated and organized all restaurant inventory
  • Promoted a positive work culture by fostering teamwork, open communication, and professional development opportunities for staff members.

Guest Service Associate

MARIOTT INTERNATIONAL
Pune , Maharashtra
02.2017 - 06.2019
  • Preserved perfect attendance record for24 months
  • Daily Inventories and area upkeep met standards ,
  • Table service and guest satisfaction
  • Monitored cash drawers
  • Stocked and replenished merchandise according to store merchandising layouts

Industrial Exposer Trainee

The WESTIN Pune
pune, Maharashtra
08.2016 - 01.2017

taking care of equipment and utensils of outlets

Education

Bachelor of Hotel Management - Hospitality

Amrapali Group of Institutes
Aug 2014 - 08.2017

Intermediate -

Vivekanand Vidhya Mandir Inter College Pithoragarh
Pithoragarh,uttrakhand
May 2013 - 03.2014

Accomplishments

  • Supervised team of 15 staff members

Timeline

Maitre d hotel

Carnival Cruises
06.2022 - 02.2025

Food And Beverage Executive

MARRIOTT INTERNATIONAL
02.2017 - 08.2020

Guest Service Associate

MARIOTT INTERNATIONAL
02.2017 - 06.2019

Industrial Exposer Trainee

The WESTIN Pune
08.2016 - 01.2017

Bachelor of Hotel Management - Hospitality

Amrapali Group of Institutes
Aug 2014 - 08.2017

Intermediate -

Vivekanand Vidhya Mandir Inter College Pithoragarh
May 2013 - 03.2014
Surendra ChandFood And Beverage Executive