SURENDRA KUMAR AISETTY
Hyderabad
Summary
Seeking to further my cybersecurity career by growing with a team where my acquired skills will be utilized for the betterment of the company. Proactive and Creative Business Management professional with an ability of achievement in conceiving & implementing ideas, currently looking for a competitive position with leadership responsibilities including identification of business problems, I can apply my knowledge and experience to establish my career and serve the organization for betterment of the business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Due Diligence Associate
Wells Fargo
5 2021 - Current
- This Role primarily involved remediating the US customer as per the U.S Affiliate risk remediation process
- Prepared the preprocessing checklist of required documents as per procedures and uploaded to the Cornerstone within required deadlines
- Identified the required documents such as Certificate of incorporation Resolutions, Memorandum of Articles, Organization Chart
- Well aware of different groups of customers depending upon classification of the company
- Awareness of the regulatory requirements, understanding and providing solutions for Complex queries
- Knowledge on commercial Banking reviews
- Evaluates risk to determine permissibility under sanctions, regulations
- Work with high risk customers to understand controls and activities
- Provides appropriate direction to the line of business
- Escalates confirmed sanctions alerts, PEP matches and other risks appropriately
- Company policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions
- Dealt with customer’s sensitive information like Annual Turnover UBO shareholding percentages
- Managed to achieve both performance and quality
- Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service
- Require considerable knowledge of company personnel policies and Collect data and prepare related operational reports
- Provide feedback and present ideas for improving or implementing processes and customer support Identify risks and problem areas and recommend improvements internal company requirements or agency or government regulations
- Support performance and overall effectiveness of team as well as cross-group operational tasks
- Identified the process requirements and helped the team to follow the required steps
- Provide support to new hires in process and help them to learn the process with ease
- Performed 100% Quality Check on a daily basis
- Received Special Recognition senior management on numerous occasions for providing 100% quality and targets within the required timeline.
Personal Loans Senior Sales Officer
IDFC First Bank Limited
08.2018 - 06.2019
- Gathering financial data to support loan approval or reject decisions
- Typically involves verifying information, such as employment records and bank account holdings, along with conducting in-depth research related to the applicant’s creditworthiness by pulling credit reports and verifying a history of on-time payments
- Coordinate with product teams credit & operations trams to ensure a smooth flow of the business
- Develop new relationships with customers to increase revenue and accounts
- Maintain Knowledge on all bank products and services and assist to resolve
- Ensuring optimum inventory levels for achieving cost savings without hampering the production process and preparing reports for the same
- Drive personal loans (Unsecured) through IDFC Bank Branches
- Effectively engage operations & Risk team to understand and contribute to overall processes & profitability Across locations
- Owning the health of the portfolio sourced as well as ensuring proper control on delinquency sourced by team members to ensure excellent portfolio quality
- Effective management of channel partners and ensuring the highest level of service delivery
- Understanding of customer segmentation and drive value proposition to the target segments
- Owning the health of the portfolio sourced as well as ensuring proper control on delinquency sourced by team members to ensure excellent portfolio quality
- Effective management of sales teams in terms of development of sales training
- Ensuring highest levels of employee relationship motivation & engagement satisfaction
- Build innovative & alternate distribution channels
- Develop in-depth understanding of the customers and marketplace
- Responsibilities include the preparation and processing of Loans
Professional Loans Assistant Manager
Bajaj Finance Limited
12.2017 - 07.2018
- A competent professional with 4 years of experience in Business Development and Retail Operations
- Professionally prepare, submit and present accurate and timely formal proposals
- Examined and addressed client needs, built operational plans to achieve higher profitability and increase revenues
- Ensure proper coordination between cross functional departments to support the smooth functioning of the hospital pharmacies
- Possess a strong ability to chase up new business opportunities and grow a business line
- Leading a team of 5 Business Development Executives, 2 Operations Supervisors
- Review and analyze employee performance statistics on a daily basis
- Mentor employees to help them achieve individual & team objectives
- Owning the health of the portfolio sourced as well as ensuring proper control on delinquency sourced by team members to ensure excellent portfolio quality
- Training the team, tracking employee performance and maintaining records simultaneously
- Drafting sales reports, activity reports and revenue forecasts
- Accountable for operations for the entire process starting from stock picking till delivery to customer within the promised delivery time
- Worked with senior level management to create new marketing techniques and procedures
- Proficient at providing value added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms
- Open up avenues for business through corporate channel
- Recommend Modification to current product and processes.
Customer Services Sales Executive
Bajaj Finance Limited (Adecco India Pvt Ltd)
04.2014 - 01.2017
- Responsible for processing of consumer durable loans which involves in verification of consumer loan eligibility to piloting the support throughout the loan process
- Engage with channel partners to build and strengthen relationships
- Sound knowledge in the Retail Supply chain domain
- Created Process flow presentations and acted as an SME in the process
- Supported daily operations of the documentation department unit
- Always been abreast with information security procedures and ensured team members are aware of evolving cyber threats
- Develop and execute strategies to drive business in new and existing markets
- Always achieved & exceeded Business goals
- Will conduct daily floor activities to drive production efficiently and achieve cross selling targets
- Responsibilities include the preparation and processing of Loans
- Managing Collections of the acquired portfolio
- Effectively manage communications with assigned associates through daily interaction, monthly meetings and Informal coaching.
Education
B. Com (Bachelor of Commerce) -
Andhra University, Visakhapatnam
Skills
TOOLS & TECHNOLOGIES
Nessus
Malware Analysis
Splunk
Cortex XSOAR
IBM -Force
AML/KYC
Customer Due diligence (CDD)
Sanctions Screening POD Structure
Quality Control
Customer onboarding
Customer Exit
Finance Crime Compliance
Ability to focus on high quality work while under pressure
Strong communication skills and ability to convey results of analysis in well created flowchart
Well versed with MS Office (Word, Excel & PowerPoint), Windows XP & 7 and Internet Applications
MS Office
Computer Skills
Time Management
Languages
English
Hindi
Tamil
Telugu
Disclaimer
I hereby declare that the above-mentioned information is correct to the best of my knowledge and belief.
Additional Information
CERTIFICATIONS
SPLUNK fundamentals
SOC Experts Certified Security Analyst
Certification
SPLUNK fundamentals SOC Experts Certified Security Analyst
Interests
AREAS OF INTEREST
AREAS OF INTEREST
Threat Hunting
Threat Intelligence
SOAR (IR Automation)
Malware Analysis
Forensics
Timeline
SPLUNK fundamentals SOC Experts Certified Security Analyst
05-2024
Personal Loans Senior Sales Officer
IDFC First Bank Limited
08.2018 - 06.2019
Professional Loans Assistant Manager
Bajaj Finance Limited
12.2017 - 07.2018
Customer Services Sales Executive
Bajaj Finance Limited (Adecco India Pvt Ltd)
04.2014 - 01.2017
Due Diligence Associate
Wells Fargo
5 2021 - Current
B. Com (Bachelor of Commerce) -
Andhra University, Visakhapatnam
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