Surendra Parmar
Mumbai
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Site Supervisor
JSK Enterprises
MUMBAI
11.2021 - Current
- Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Coordinated material deliveries from suppliers according to project needs.
Retail Sales Associate
Samsung India Electronics Pvt. Ltd.
MUMBAI
02.2014 - 10.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Kept informed about new products arriving at the store on a regular basis.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Bachelor of Commerce -
Dr. Babasaheb Ambedkar Marathwada University
Aurangabad, Maharashtra, India.06-2016
Skills
- Product Sales
- Upselling
- Customer Needs Assessment
- Sales Development
- Relationship Building
- Positive and Professional
- Listening Skills
- Excellent Communication Skills
- Multi-Tasking Strength
- Problem-Solving Skills
- Sales Strategies
Certification
- Received a Premier Program Certificate From Samsung (level 1 CORE Workshop) in Sept 2019
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Marathi
Elementary (A2)
A2
Timeline
Site Supervisor
JSK Enterprises
11.2021 - Current
Retail Sales Associate
Samsung India Electronics Pvt. Ltd.
02.2014 - 10.2021
Bachelor of Commerce -
Dr. Babasaheb Ambedkar Marathwada University
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