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Hotel dining and catering professional well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.

Operations Manager with a successful history at Magnolia Bakery, achieving a 20% sales increase during the pandemic. Expertise in inventory control and staff training, fostering collaboration and maintaining quality standards. Committed to optimizing business operations and enhancing customer experiences through strategic planning and effective communication.

Highly proactive manager with over 10 
years of experience in team leadership in the restaurant and hospitality
 industries. Background includes sales, management and front and 
back-of-the-house operations.
Highly dedicated to career growth, within a
customer service focused company.

Expert in restaurant operations with extensive experience in team leadership, staff training, and rota planning. Proficient in stock control, supplier management, and cost control, driving efficiency and profitability. Committed to delivering outstanding customer service and effectively resolving complaints. Knowledgeable in food hygiene, health and safety standards, and implementation of standard operating procedures, with strong skills in POS systems and data management using Excel and Google Sheets.

Surendra S

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Operations Manager

Senior Restaurant Manager

Restaurant Manager

Assistant Restaurant Manager

Floor Manager

Floor Manager

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Operations Manager

Senior Restaurant Manager

Restaurant Manager

Assistant Restaurant Manager

Floor Manager

Floor Manager

IDP

Graduation - undefined

Intermediate - undefined

High School - undefined

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