Summary
Overview
Work History
Education
Skills
Timeline
Generic
Surendra Shetty

Surendra Shetty

Account Manager Digital Sales
Bengaluru,KA

Summary

Sales Professional offering 10+ years of experience in driving business growth and revenue objectives. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

12
12
years of professional experience

Work History

Account Executive Digital Sales

ServiceNow
10.2023 - Current

Developing & managing business pipeline using digital methods to maintain high volume of activity.

Won new business by articulating full value of company's capabilities to prospects.

Progressing Inbound and Business Partner opportunities towards closure.

Managing Business Partners to drive measurable outcomes and deeper relationships.

Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Collaborating with upper management to implement continuous improvements and exceed team goals.

Developed solutions with partners to aid in winning new business.


Account Executive - Digital Sales

IBM
06.2022 - 03.2023

Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Developing & managing business pipeline using digital methods to maintain high volume of activity.

Won new business by articulating full value of company's capabilities to prospects.

Progressing Inbound and Business Partner opportunities towards closure.

Managing Business Partners to drive measurable outcomes and deeper relationships.

Collaborating with upper management to implement continuous improvements and exceed team goals.

Developed solutions with partners to aid in winning new business.

Sales Manager

MetricStream
06.2021 - 01.2022

Consistently met and surpassed monthly sales targets, achieving an average of 30% above quota.

Built and maintained strong relationships with clients, resulting in a increase in repeat business.

Identified and pursued new business opportunities through networking, cold calling, and referrals.

Utilized CRM software (e.g., Salesforce) to track sales activities, manage pipeline, and generate reports for management.

Provided exceptional customer service, addressing client inquiries and resolving issues promptly to ensure satisfaction.

Trained and mentored junior sales staff, enhancing team performance and achieving collective sales goals.

Enterprise Sales Manager

Netcore Solutions
03.2019 - 04.2021

Manage end-to-end enterprise sales processes, including prospecting, qualification, negotiation, and closing complex deals with large organizations.

Develop and execute strategic account plans to penetrate key enterprise markets, resulting in a 20% increase in new business.

Collaborate cross-functionally with product, marketing, and customer success teams to ensure seamless delivery of solutions and superior customer experiences.

Exceeded annual sales quotas by by identifying and closing large-scale enterprise deals in [specific industries or regions.

Partnered with product teams to deliver customized solutions that addressed specific enterprise needs, contributing to customer success and product adoption.

Led cross-functional teams in implementing sales strategies, resulting in successful product launches and increased market penetration.

Sales Account Executive

SuperRecords
09.2017 - 03.2019

Manage end-to-end enterprise sales processes, including prospecting, qualification, negotiation, and closing complex deals with large organizations.

Develop and execute strategic account plans to penetrate key enterprise markets, resulting in a 20% increase in new business.

Collaborate cross-functionally with product, marketing, and customer success teams to ensure seamless delivery of solutions and superior customer experiences.

Exceeded annual sales quotas by by identifying and closing large-scale enterprise deals in [specific industries or regions.

Partnered with product teams to deliver customized solutions that addressed specific enterprise needs, contributing to customer success and product adoption.

Led cross-functional teams in implementing sales strategies, resulting in successful product launches and increased market penetration.

Manager of Business Development and Sales

Aranca
08.2016 - 08.2017
  • Manage a portfolio of key accounts, consistently exceeding sales quotas by through effective client engagement and tailored sales strategies.
  • Develop and execute account plans to increase client retention and upsell opportunities, contributing to an annual revenue growth.
  • Collaborate with internal teams to provide clients with product solutions, ensuring customer satisfaction and long-term business relationships.
  • Utilize CRM tools (e.g., Salesforce) to track sales activities, forecast revenue, and optimize the sales pipeline.
  • Conduct market analysis to identify new business opportunities, resulting in the acquisition of new clients.
  • Led the sales team in achieving year-over-year growth by prospecting new clients, managing leads, and converting prospects into long-term customers.
  • Engaged with senior-level decision-makers, presenting customized sales pitches and negotiating contracts to close deals.
  • Developed marketing and sales strategies in collaboration with the marketing team, leading to a increase in product visibility and engagement.

Business Development Manager

E2E Global Solutions
03.2013 - 11.2016

Generate leads through networking, cold calling, and other methods to build a robust pipeline of potential customers.

Research and identify new business opportunities, including new markets, growth areas, trends, customers, and partnerships.

Develop strategies to target potential clients, leading to new business relationships.

Develop and maintain a healthy sales pipeline, ensuring that opportunities are nurtured and advanced through the sales cycle.

Represent the company at industry events, trade shows, and conferences to network with potential clients and build relationships.

Manage end-to-end enterprise sales processes, including prospecting, qualification, negotiation, and closing complex deals with large organizations.

Education

Bachelor of Commerce - Accounting

Sunrise University
Alwar, India
04.2001 -

Skills

Communication & Interpersonal Skills

Sales & Negotiation

Relationship Building & Client Management

Problem-Solving & Conflict Resolution

Sales Pipeline Management & Forecasting

Time Management & Organizational Skills

Business Develpoment

Account mapping

Terirtory Planning

Timeline

Account Executive Digital Sales

ServiceNow
10.2023 - Current

Account Executive - Digital Sales

IBM
06.2022 - 03.2023

Sales Manager

MetricStream
06.2021 - 01.2022

Enterprise Sales Manager

Netcore Solutions
03.2019 - 04.2021

Sales Account Executive

SuperRecords
09.2017 - 03.2019

Manager of Business Development and Sales

Aranca
08.2016 - 08.2017

Business Development Manager

E2E Global Solutions
03.2013 - 11.2016

Bachelor of Commerce - Accounting

Sunrise University
04.2001 -
Surendra ShettyAccount Manager Digital Sales