Surendra Singh
Sehore
Summary
Customer-focused individual with a passion for delivering exceptional service. Dedicated, adaptable, and proactive, with the ability to learn quickly. Having strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Committed towards providing customer satisfaction and driving positive outcomes.
Overview
2025
2025
years of professional experience
Work History
Billing Manager
Madhuvan Group
Kolar
10.2023 - 02.2025
- Conducted audits on material purchase bills to ensure accuracy and compliance.
- Arranged documentation for efficient retrieval and review.
- Verified payment statuses and records against purchase invoices to maintain financial integrity.
- Supervised stock levels to optimize inventory management.
Support Executive
Apurti Garment
Bhopal
01.2022 - 01.2023
- Managed customer complaints and order processing.
- Ensured timely resolution and customer satisfaction.
- Provided support during peak periods of activity.
- Resolved customer complaints professionally and efficiently.
Customer Support Executive
Aegis customer support services private limited
Bhopal
- Handled inbound and outbound customer calls
- Built strong customer relationships
- Assisted with issue resolution and product inquiries
- Resolved customer issues in a timely manner.
- Resolved customer complaints professionally and efficiently.
Education
Bachelors of Computer Application -
BU University
Bhopal06-2015
Higher Secondary - Maths Science
Red Rose Convent H.S. School
Ahemadpur04-2012
High School -
Red Rose Convent H.S. School
Ahemadpur05-2010
Technical skills
- MS Office
- Typing – 35 WPM
- Internet browsing and data entry
- Email communication
Personal Competencies
- Strong verbal and written communication
- Excellent interpersonal skills
- Ability to handle high-pressure situations
- Customer relationship management
- Problem-solving and analytical thinking
- Effective time management and organization
Personal Information
- Father's Name: Mr. Gyan Singh
- Date of Birth: 01/01/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
Hindi
First Language
English
Elementary (A2)
A2
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge and belief.
Timeline
Billing Manager
Madhuvan Group
10.2023 - 02.2025
Support Executive
Apurti Garment
01.2022 - 01.2023
Customer Support Executive
Aegis customer support services private limited
Bachelors of Computer Application -
BU University
Higher Secondary - Maths Science
Red Rose Convent H.S. School
High School -
Red Rose Convent H.S. School
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