Summary
Overview
Work History
Education
Skills
Languages
Awards
Skillssummary
Personal Information
Timeline
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Surendra Singh Yadav

Gurgaon

Summary

Dynamic Business Analyst with a proven track record at Comviva Technologies Ltd, specializing in software product development and optimization. Excelled in stakeholder engagement and Java Spring Boot, driving projects from conception to Go Live. Known for transforming user requirements into actionable strategies, enhancing system functionality, and fostering client relationships.

Overview

5
5
years of professional experience

Work History

Business Analyst

Comviva Technologies Ltd
Gurgaon
04.2020 - Current
  • Responsible for requirement gathering, SOW, FSD, HLD design, end-to-end deployment, UAT, and Go Live.
  • Exposure in end-to-end development of software products, requirement gathering, scoping, and technical analysis of clients' requirements, monitoring the implementation, UAT, and migration process.
  • Conducted competitive analysis to inform strategic planning and positioning.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Analyzed existing systems and processes to identify areas of improvement.
  • Identified needs of customers promptly and efficiently.
  • Managed requirements traceability information and tracked requirements status throughout the project.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
  • Delivered elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
  • Defined business requirements and reported them back to stakeholders.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Gathered feedback from end users regarding usability issues related to applications or systems.

  • Project Name: API Marketplace
  • Client: Saudi Telecom Company
  • Technology Involved: Java/J2EE, JSP, Struts2, Hibernate, MySQL, Spring boot
  • Roles and Responsibilities: Requirement gathering, scoping and technical analysis of the client requirements
  • Monitoring the implementation, UAT and migration process
  • Requirement and Design discussion with different module owners
  • Project Description: API Marketplace is a centralized platform connecting API providers and consumers
  • It offers features like API discovery, detailed documentation, secure authentication, monetization options, and usage analytics
  • Providers can distribute and monetize APIs, while developers access and integrate them efficiently, fostering collaboration, innovation, and streamlined development in a secure ecosystem

  • Project Name: Digital Service Delivery Platform
  • Client: MTN Africa, MPT Myanmar, Vietnamobile, SmartFren
  • Technology Involved: Java/J2EE, JSP, Struts2, Hibernate, MySQL/Oracle
  • Roles and Responsibilities: Requirement gathering, scoping and technical analysis of the client requirements
  • Monitoring the implementation, UAT and migration process
  • Requirement and Design discussion with different module owners
  • Project Description: DSDP platform deployed as Master aggregator which manages entire customer life cycle, also responsible for new activation, un-subscription, and user consent and service renewals
  • It manages all CP requests for content delivery and other requests

  • Project Name: IVR Service Creation Tool
  • Client: OI Brazil, MPT Myanmar, Nepal Telecom
  • Technology Involved: Java/J2EE, JSP, Struts2, Hibernate, MySQL
  • Roles and Responsibilities: Team Lead, Development and Testing
  • Project Description: IVR Service Creation Tool provides a simple environment where a user can create an IVR application using a graphical interface
  • The service creator does not need to know about the complex standards like VXML, CCXML etc
  • And can create an IVR application in few clicks

  • Project Name: VXML Interpreter
  • Client: Nepal Telecom, Etislath, Internal, Rosan Afghanistan
  • Technology Involved: Java/J2EE, Struts, VXML
  • Roles and Responsibilities: Development and Testing
  • Project Description: It interprets VXML documents to control a media platform for the purpose of conducting an interaction with a caller

  • Project Name: Recommendation Engine
  • Client: Airtel India
  • Technology Involved: Java/J2EE, Struts, Hibernate, MySQL
  • Roles and Responsibilities: Development and Testing
  • Project Description: Recommendation Engine recommends song to mobile user based upon end user’s history of downloaded songs and his taste of browsing content
  • For the subscriber who is new to portal it recommends top trending songs of that circle

  • Project Name: cRBT (Caller Ring Back Tone)
  • Client: OrangeJordan, VodafoneFIJI, INKKFIJI, OmanTel, Etisalat
  • Technology Involved: Java, C, MySQL/Oracle
  • Roles and Responsibilities: Development and Testing
  • Project Description: Caller Ring Back Tone allows a Mobile Subscriber to select a tone of choice that would be heard by caller party instead of default “tring-tring” tone while calling to that number
  • This service is offered by mobile network operator which also enables subscriber to personalized recorded sounds as ring back tone

Education

B.E. - Computer Science

Army Institute of Technology
06.2011

Skills

  • Java Spring Boot
  • J2EE
  • Java multithreading
  • VXML
  • REST APIs
  • BASH
  • Docker
  • Kubernetes
  • HTML
  • CSS
  • JavaScript
  • MySQL
  • Oracle
  • Unix
  • Linux
  • Windows
  • Eclipse
  • VIM
  • Jenkins
  • Code better
  • Sahi
  • JMeter
  • JConsole
  • Technology architecture analysis
  • Stakeholder engagement
  • Project management
  • Team collaboration
  • Software development life cycle
  • Requirements gathering
  • Clear communication
  • Business process mapping
  • Internal auditing
  • Agile methodologies
  • Client relationship management
  • Workflow Analysis
  • Test case scenarios
  • Release planning

Languages

  • English
  • Hindi

Awards

  • Perfect CSAT from customer for API Marketplace
  • Responsiveness Award at Unit Level
  • Customer Centricity Award at Unit Level
  • Top Team Award for outstanding performance in the Recommendation Engine Project

Skillssummary

Java Spring Boot, J2EE, Java Multithreading, VXML, REST APIs, BASH, Docker, Kubernetes, HTML, CSS, JavaScript, MySQL, Oracle, Unix, Linux, Windows, Eclipse, VIM, Jenkins, Code Better, Sahi, JMeter, JConsole

Personal Information

  • Father's Name: Ishwar Singh
  • Date of Birth: 01/17/88
  • Nationality: Indian
  • Marital Status: Single

Timeline

Business Analyst

Comviva Technologies Ltd
04.2020 - Current

B.E. - Computer Science

Army Institute of Technology

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Surendra Singh Yadav