Surendra Thiruveedhula

Work History

Manager

JP Morgan Chase & Co.

06.2022 - Current

Manage the day-to-day operations of the Asset Servicing team for corporate actions - Income processing, including performance management, staff development, training, operational controls.
Handle the entire life cycle of corporate actions event for Coupon/redemption/dividend, ensuring accurate and timely processing to meet client and regulatory requirements.
Reconciliation and distribution of Coupon/dividends on back of Repo/Reverse repo trades, Stock borrow/loan and cash trade.
Manage team escalations and attend risk calls with senior management.
Oversee high-value SWIFT payments (MT202/103) related to coupon, dividend, and redemption disbursements with strong focus on risk control and compliance.
Spearhead process automation and driving efficiencies in payment workflows for both internal and external clients.
Lead reconciliation and resolution of Nostro breaks and manage aged outstanding items by engaging with internal teams and external counterparties; present weekly status reports and action plans to senior stakeholders.
Handle escalations for aged and sensitive claims, providing root-cause analysis and driving resolution through follow-ups, documentation, and stakeholder coordination.
Act as a Subject Matter Expert (SME) during process migrations and system implementations, collaborating closely with technology teams to build and deploy robust solutions.
Ensure stringent quality checks and zero-defect execution by managing a QA team and maintaining process documentation (SOPs) with regular updates.
Partner with risk and control teams to implement systemic controls, contributing to a strong internal control environment and compliance readiness.
Understand business requirements across LOB and articulate them in the form of user stories, business requirement documents.
Support client’s organizational transformation goals by understanding the operational current state, future state and business values; helping to define and drive business solutions to meet the transformation goals.
Elicited and documented business requirements from stakeholders, ensuring alignment with organizational goals.
Ensure stringent quality checks and zero-defect execution by managing a QA team and maintaining process documentation (SOPs) with regular updates.
Facilitated communication between technical and non-technical stakeholders, ensuring clear understanding of project requirements and deliverables.
Developed and maintained dashboards in Power BI to visualize key performance indicators, enabling data-driven decision-making by senior management.
Attend weekly calls with senior management to present current progress on projects.
Familiar with Alteryx and Power BI data science tools.
Manage SOD calls to discuss team agenda and process discussions
Partner with audit teams to conduct regulatory audits, risk assessments, and control testing, mitigating reporting gaps and strengthening governance.
Mentored and coached junior team members, fostering a culture of compliance discipline, digital adoption, and continuous improvement.
Understand business requirements across LOB and articulate them in the form of user stories, business requirement documents.
Elicited and documented business requirements from stakeholders, ensuring alignment with organizational goals.
Analyzed performance metrics to identify areas for improvement and optimize workflows.
Mentored and trained junior staff, fostering a culture of continuous learning and development.
Coordinated project timelines and deliverables, ensuring alignment with organizational goals.
Led cross-functional teams to enhance operational efficiency and streamline processes.
Developed and implemented strategic initiatives to drive customer satisfaction and retention.
Collaborated with stakeholders to develop risk management strategies and compliance protocols.
Cross-trained existing employees to maximize team agility and performance.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

Team Lead

Accenture

02.2017 - 05.2022

Process high value and sensitive client payments via MT202/MT103 for coupon, dividend and redemption claims on trades like reverse repo, stock borrow, interim & fail trades.
Complete and confirm all the activities and escalations of high value and sensitive counterparties by EOD.
Responsible to manage weekly calls with counterparties to discuss open and aged breaks.
Allocate volumes to team member’s daily basis and handle escalations.
Client money segregation on each business day with 100% accuracy as per FCA regulatory standards for fails and cash receipt breaks which includes firm and prime brokerage clients.
Submit client money calculation to bank oversight team within daily cut offs.
Manage receivables and payables SLA as per KRI/KPI.
Worked with different internal teams to resolve process issues.
Process intercompany payments with client affiliates business transactions.
Reconcile depot payments and reconcile cash breaks with custodians.
Reconcile SWIFT MT564/MT566 (notifications) as received from global custodian versus client’s positions held at back-office systems.
Investigation of aged breaks and works with internal teams to resolve issues.
Calculation of Corporate Action entitlements
Making sure that the quality services are delivered to the clients within set organizational timelines by keeping “Client on the top priority” spirit in each business function
Preparing MIS with a view to apprise top management of routine activities & transmitting them to top management for facilitating decision making process.
Ability to interface with software developers to explain functional requirements with respect to Investment Banking domain.
Worked on major Projects on automation, thereby reducing the manual work.
Preparations of productivity and training trackers of the team members for management’s perusal
Training new members in the team, supervision of work, creating & maintaining training documents and suggesting process improvements to the business managers.
Developed and implemented process improvements to increase operational efficiency.
Mentored junior team members, fostering skill development and knowledge sharing.
Managed stakeholder engagement, ensuring alignment on project goals and expectations.

Corporate Actions Analyst L2

Franklin Templeton Investments

02.2016 - 02.2017

Analyzed corporate action events to ensure accurate processing and compliance with regulatory requirements.
Collaborated with cross-functional teams to facilitate smooth execution of mergers, acquisitions, and dividend distributions.
Working on client elections, confirming instructions, and coordinating with agents to ensure timely and accurate execution of corporate actions.
Collaborated with trading desks and middle-office teams to manage election instructions, and reconcile entitlements on pay dates for settlements.
Ensured client elections were obtained within internal deadlines, and instructed agents before market deadlines to maintain compliance and efficiency.
Coordinated with agents to resolve discrepancies, ensuring seamless communication and swift resolution of issues, as per SWIFT standards.
Prepared and archived comprehensive event packs upon completion, maintaining detailed records for compliance and future reference.
Identified short-notice events and proactively managed instructions with upstream and downstream teams to meet market deadlines effectively.
Reviewed and reconciled corporate action information to maintain data integrity and accuracy within systems.
Developed and implemented procedures to enhance efficiency and reduce processing errors in corporate actions.

Process Analyst

Broadridge Financial Solutions Pvt Ltd

07.2013 - 01.2016

Assisted financial advisors, broker-dealers, and institutional investors with comprehensive mutual fund information, provided investment options for mutual funds, such as Rights of Accumulation, Letters of Intent, NAV reinstatements, and other strategies to reduce sales charges.
Extracted, organized, and maintained up-to-date mutual fund data from the EDGAR system to ensure accuracy and compliance.
Segregated mutual fund filings from the SEC EDGAR Database, including the Prospectus, SAI, Supplements, Annual Reports, Semi-Annual Reports, and Proxy Statements.
Analyzed and updated corporate actions such as mergers and acquisitions, liquidations, name changes, and dividend announcements to keep internal systems current.
Managed proxy services, reviewed upcoming meetings, and created AGM, EGM, MIX, and other types of annual meetings.
Tracked and updated events from SWIFT notices, company notices, and proxy cards to set up upcoming meetings across various countries.
Analyzed process workflows to identify inefficiencies and recommend improvements.
Collaborated with cross-functional teams to streamline operations and enhance service delivery.
Developed and maintained process documentation to ensure compliance and standardization.
Facilitated training sessions for staff on process changes and best practices.

Summary

Overview

Work History

Manager

Team Lead

Corporate Actions Analyst L2

Process Analyst

Education

MBA - Finance

Graduation - undefined

Intermediate - undefined

SSC - undefined

Skills

Declaration

Core competencies

Timeline

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