SURENDRABABU R
Chennai
Summary
Accomplished Assistant Manager at Dhaksha Unmanned Systems, adept in PCB Design and showcasing exceptional problem-solving abilities. Spearheaded software updates and strategic initiatives, achieving significant cost savings. Renowned for interpersonal skills and flexibility, I excel in high-pressure environments, consistently delivering top-tier customer satisfaction and operational excellence across diverse technical domains. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Dhaksha Unmaned Systems
Chennai
08.2024 - Current
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Provided after-hours support to ensure 24/7 system availability and customer satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Directed team efforts throughout India, optimizing work performance.
- Achieved cost-savings by developing functional solutions to problems.
Technical Expert
AGS Transact Technologies Ltd
Chennai
07.2018 - 08.2024
- Ensured top-level support and efficiency in ATM manufacturing industry.
- Tested new ATM software and hardware, including ATM application and TSS.
- Resolved complex engineering issues through efficient telecommunication support.
- Conducted thorough analysis of ATM software logs.
- Conducted detailed investigations into ATM cash anomalies.
- Conducted error log analysis for ATM machines to identify operational issues.
- ATM Manufacturers & service providers
- Achieved designation of Senior Engineer through consistent leadership and performance excellence.
- Department: Technical
Quality Engineer
KIML Kyungshin Industrial Motherson LTD
09.2016 - 06.2017
- Company Overview: Wiring Harness Manufactures For HYUNDAI
- Inspecting the quality of Harness
- Mechatronics Routable Repair
- Power Supplies Connection cross Verification
- Testing
- Wiring Harness Manufactures For HYUNDAI
- Department: QC(Quality Control)
ENGINEER -SERVICE
Secure Value India Pvt Ltd
04.2015 - 08.2016
- Site Visit
- AMC Check
- Trouble shooting network for ATM
- Customers Service &Support
- Department: Service
Education
B.E - ECE
Vinayaka MissionsUniversiry (Aarupadai Veedu Institute Of Technology)
Chennai01.2015
DIPLOMA - D.E.C.E
Sri SaiRam Polytechnic College
Chennai01.2011
SSLC -
Zion Matriculation Higher Sec School
Chennai01.2008
Skills
- PCB Design
- Electronics
- Networking
- Problem Solving
- ATM Software Testing
- ATM Hardware Testing
- ATM Software Analysis
- ATM Hardware Analysis
- Drone Technical Analysis
- UAV Concepts
- Ability to learn new products and technology
- Self-Confidence
- Interpersonal Skills
- Smart Work
- Hardworking
- Flexibility
Academic Profiles
- B.E (ECE), 2012-2015, Vinayaka Missions University (Aarupadai Veedu Institute Of Technology), Chennai, 76.1%
- DIPLOMA (D.E.C.E), 2008-2011, Sri SaiRam Polytechnic College, Chennai, 72.62%
- SSLC, 2008, Zion Matriculation Higher Sec School, Chennai, 56%
Place
Chennai, Tamil Nadu
Native Place
Chennai, Tamil Nadu
Languages
- English
- Tamil
Extracurricular Activities
Playing Chess Playing Carom
Projects
Modeling Of Thermoelectric Devices in Time Dependent Finite Volume Method, B.E Vehicle Supervision Based On GEO-Magnetic MEMS Sensor, Diploma
Disclaimer
The above furnished details are true to the best of my knowledge.
Areas Of Interest
- Electronics
- Networking
- Handling Problem Finding And Action Taking
- ATM Software and Hardware testing
- PCB (Printed Circuit Board) design
- Drone Technology
- Agri Models & DH-Q4 Surveillance drones
Personal Information
- Passport Number: Applicable
- Gender: MALE
- Nationality: INDIAN
- Driving License: Applicable
- Marital Status: Married
Timeline
Assistant Manager
Dhaksha Unmaned Systems
08.2024 - Current
Technical Expert
AGS Transact Technologies Ltd
07.2018 - 08.2024
Quality Engineer
KIML Kyungshin Industrial Motherson LTD
09.2016 - 06.2017
ENGINEER -SERVICE
Secure Value India Pvt Ltd
04.2015 - 08.2016
B.E - ECE
Vinayaka MissionsUniversiry (Aarupadai Veedu Institute Of Technology)
DIPLOMA - D.E.C.E
Sri SaiRam Polytechnic College
SSLC -
Zion Matriculation Higher Sec School
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