Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Surendran M

Chennai

Summary

Dynamic Import Sales Executive with proven expertise in customer relationship management, client acquisition, and international shipping negotiations. Recognized for securing long-term clients and delivering competitive pricing solutions in global logistics. Highly motivated, with a strong work ethic, adaptability, and exceptional interpersonal skills. Quick to master new processes, and effective at working independently to achieve business growth and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Import Air and ocean pricing

Air 7 seas Transport Logistics
Chennai
01.2024 - Current
  • Prospected and secured new U.S.-based clients for international services, including air and ocean.
  • Managed the sales pipeline using CRM tools to track progress and follow-ups.
  • Presented and negotiated pricing for services, including FCL/LCL, air freight, customs brokerage, warehousing, and last-mile delivery.
  • Conducted regular business reviews with clients to optimize shipping strategies, reduce costs, and identify upselling opportunities.
  • Managed end-to-end air and ocean freight pricing for Asia and Transpacific trade lanes.

Import Senior Lead Operations Executive

Air 7 seas Transport Logistics
Chennai
07.2021 - 12.2023
  • Managed customer accounts using CRM software and maintained accurate records.
  • Collaborated with team members to improve service delivery processes.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.
  • Used internal systems, Cargo EZ, to track shipments and manage customer service cases efficiently.
  • Trained in handling specialized cargo categories (e.g., auto parts, electronics, perishable goods) that are subject to additional duties or special handling.

Education

MBA - Logistics And Shipping Management

Vels University
Chennai, Tamilnadu
05-2021

Bachelor of Engineering - Mechanical Engineering

Vels University
Chennai, Tamilnadu
05-2019

Skills

  • Customer relationship management
  • Sales pipeline management
  • Market research
  • Pricing negotiation
  • Problem solving
  • Effective communication
  • Time management
  • Air and ocean freight pricing
  • Carrier and NVOCC negotiations
  • RFQ, tender management
  • Freight forwarding and documentation
  • Cost optimization and margin control
  • Trade lane profitability analysis
  • Customer quotation & rate management
  • Logistics compliance and Incoterms

Affiliations

  • Selected and participated in the state-level Kho-Kho meet, demonstrating teamwork, endurance, and competitive spirit
  • Event coordinator at the Annual Logistics Case Competition at Vels University

Accomplishments

  • Best operations executive for consecutive years 2022–2023
  • Successfully managed end-to-end logistics for imports, ensuring compliance with customs regulations
  • Successfully coordinated over 400 international shipments
  • Established a strong relationship with key clients, leading to repeat business

Timeline

Import Air and ocean pricing

Air 7 seas Transport Logistics
01.2024 - Current

Import Senior Lead Operations Executive

Air 7 seas Transport Logistics
07.2021 - 12.2023

MBA - Logistics And Shipping Management

Vels University

Bachelor of Engineering - Mechanical Engineering

Vels University
Surendran M