Surendra Pratap Singh
Gurgaon
Summary
Hardworking and motivated Admin and Transport Manager with 18+ years of experience and a record of success in the Education industry. Solid history balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
20
20
years of professional experience
Work History
Transport and Support Staff Manager
Lancers International School
Sector-53
07.2022 - 12.2024
- Managing the staff, overseeing the budget, creating and implementing policies and procedures, and ensuring that the school meets its operational goals.
- Oversee and manage day-to-day administrative activities.
- Effectively directed day-to-day administrative & facility management functions in compliance with Regulatory Guidelines and Quality
- Implementing best practices for maximum efficiency and that the most suitable working environment is attained for employees and their activities
- Coordinate and supervise housekeeping staff to maintain cleanliness.
- Supervising Facility Management for all essential services i.e. air conditioning, infrastructure repairs, security, and housekeeping
- Coordinate with vendors for facility-related services.
- Handle routine administrative tasks, including managing office supplies and equipment.
- In charge of the day to day operations of the transport department.
- Responsible for all of the dispatching, routing, and tracking of School vehicles.
- Appraising staff performance and also taking disciplinary measures when required.
- Making sure that all transport fleet vehicles are properly maintained and serviced.
Transport Manager
Amity International School
Sector-46
10.2016 - 06.2022
- Supervise and coordinate activities of bus staff members
- Coordinating with the vendors of all 72 buses and approx.2400 students
- Prepare and maintain records and documents related to the operation and administration of the Transit System and prepare reports related to the work
- Provide necessary control for 24 hours emergency in regular basis
- Perform documentation of all buses related to School by meeting with all the vendors
- Compiled daily/monthly trip statistics of the vendor vehicle fleet and prepare regular
- Providing customer service information in a courteous, professional manner
- This included operating the automated stop announcements system and stating stop over the students address system, and properly answering questions and solving transit-related concerns of students
- Managing transit of 2400+ students and 100 staff every day
- Maintaining record of CCTV in all buses.
Transport Manager
G. D. Goenka Education City
G. D. Goenka World School, Sohna
07.2009 - 04.2013
- Plan, organize, and implement projects and programs to further the missions of the G.D.Goenka World School Transport System
- Managed annual transportation budget and supervised personal staffs of 65 peoples
- Prepare and maintain records and documents related to the operation and administration of the Transit System and prepare reports related to the work
- Answer inquiries and complaints from the parents & Employees regarding Stoppage in the Facilities, transit operations, ADA accessibility issues, and other related issues
- Conduct research, evaluate and make recommendations regarding proposed and existing facilities and services; conduct system planning studies
- Perform related duties as assigned
- Responsible for Direct fleet of School Buses & Cabs in Delhi & NCR Areas/Region
- Profitably managed 60% growth in total business of transport during two years
- Completed accident and incident reports accurately and legibly as necessary at the end of scheduled shifts
- Providing customer service information in a courteous, professional manner
- This included operating the automated stop announcements system and stating stop over the students address system, and properly answering questions and solving transit-related concerns of students
- Provide necessary control for 24 hours emergency situation in regular basis.
Transport Manager
Ryan International School
Sohna Road, Gurgaon
01.2005 - 01.2009
- Managed the reception, production control and output of the workshop of all vehicles within the company's facility
- Monitored the overall performance of workshop, ensuring the appropriate maintenance of individual types based on the age and technical performance of each make/model
- Ensured quality control of repairs and maintenance and safety condition of the vehicles
- Identified and monitored the requirements for workshop tools/special equipment necessary for the efficient production
- Conducted accident damage assessments, processed vehicle accident reports and participated in Board of Inquiry and raised Damage Discrepancy Reports as required
- Compiled daily/monthly trip statistics of the Company vehicle fleet and prepare regular
- Operated transit bus in revenue and non-revenue service while in strict compliance with RTI policies, directives, and procedures and all Federal and Minneapolis traffic laws and regulations
- Maintained working knowledge of streets, current bus routes and stops within Gurgaon
- Completed accident and incident reports accurately and legibly as necessary at the end of scheduled shifts.
Transport In-charge
K.R.Manglam University
Sohna Road
10.2013
- Working as Admin officer which session start from August 2013
- Responsible for maintaining the records of office inventory
- Distributing the stationary as per requirement and keeping the record
- Checking the availability of stationary and other required things and ordering for them
- Coordinating with the dealers, Suppliers and vendors
- Maintaining the documents records
- Managing the housekeeping and security guard staffs’ data and duties
- Security check that they do the visitor entry or not properly and the timing of the visitors
- Assisting the Registrar in planning and executing the events and other activities in organisation
- Responsible for checking the office’s assets are in good condition
- Responding the mails
- Prepare and maintain records and documents related to the operation and administration of the Transit System and prepare reports related to the work
- Answer inquiries and complaints from the parents & Employees regarding Stoppage in the Facilities, transit operations and other related issues
- Perform related duties as assigned by the registrar
- Perform documentation of all buses related to Mangalam University
- In the current company daily checks the condition, CNG & how much they run and make the daily report of total K.M
- Responsible for checking the cleanliness of office, cafeterias and hostels.
Education
ITI Certificate -
ITI Aligarh
01.2007
Graduation in Arts -
Dr. Bhim Rao Ambedkar University
01.2005
12th in Arts -
Dharam Samaj Inter College
01.2002
10th -
Aligarh
01.2000
Skills
- Microsoft Office
- Policy Implementation
- Expense Tracking
- Contract Management
- Performance Management
- Operations Management
- Schedule Preparation
- Cross-Functional Teamwork
- Budget Control
Timeline
Transport and Support Staff Manager
Lancers International School
07.2022 - 12.2024
Transport Manager
Amity International School
10.2016 - 06.2022
Transport In-charge
K.R.Manglam University
10.2013
Transport Manager
G. D. Goenka Education City
07.2009 - 04.2013
Transport Manager
Ryan International School
01.2005 - 01.2009
ITI Certificate -
ITI Aligarh
Graduation in Arts -
Dr. Bhim Rao Ambedkar University
12th in Arts -
Dharam Samaj Inter College
10th -
Aligarh
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