Surendra Singh Gaur
Malpura
Summary
Hardworking Dispatch Manager with strong workload coordination and task delegation skills. Outgoing personality builds quality relationships with coworkers and promotes inclusive employee training environments. Efficient data collection promotes accurate documentation and improves supply chain logistics.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.
Overview
6
6
years of professional experience
Work History
Dispatch Manager
Shashi Engicon Pvt Ltd
Jaipur
04.2021 - Current
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
- Developed and implemented strategies to improve operational efficiency, including process automation and cost-reduction initiatives.
- Coordinated with other departments to ensure timely delivery of goods and services.
- Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules and fuel consumption data.
- Conducted weekly meetings with staff to discuss current issues or changes in policy or procedure.
- Developed and maintained strong communication lines with drivers to address any issues or changes in real-time.
- Coordinated with sales and marketing teams to align dispatch operations with business growth strategies.
- Dispatched drivers to meet daily delivery needs for company customers.
- Prepared daily work and run schedules.
- Documented services performed, operations information, and dispatch details in system.
- Mentored junior team members and managed employee relationships.
Production Supervisor
Parle Elizabeth Pvt Ltd
Ahmedabad
10.2019 - 04.2021
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Ensured safety regulations were followed by all personnel in the production area.
- Supervised a team of 30+ employees, ensuring tasks were completed efficiently and accurately.
- Coordinated production requirements with material handling and staffing functions.
- Supported safety programs to reduce and eliminate employee injuries.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Reviewed job specifications to properly set up machines.
- Assisted in the installation of new machinery and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
Process Quality And Zig Maintenance
Honda Motor Cycle And Scooter India Limited
Mahesana
09.2018 - 10.2019
- Developed and implemented quality assurance processes to ensure product conformance to customer requirements.
- Conducted process audits, identified non-conformances, and provided corrective action plans.
- Performed root cause analysis to identify the underlying causes of process issues.
- Created and maintained detailed process documentation including standard operating procedures.
- Trained personnel on established processes and documented training records.
- Provided technical support for troubleshooting of complex problems in production processes.
Education
Bachelor of Mechanical Engineering - Mechanical Engineering
Bhagwanth University
Ajmer 12-2024
Polytechnic - Diploma In Mechanical
Bhagwanth University
Ajmer 08-2021
Turner (ITI)
Govt ITI Ajmer
Ajmer 07-2018
Class 10th
Govt Sr Sec. Adarsh School
Baghsuri 01-2016
Skills
- Order data entry
- Route planning expertise
- Maintenance recordkeeping
- Route Planning
- Employee time records
- Strong leadership
- Daily reports
- Mia portal handling
- Fleet dispatching
- Trailer exchange management
- Customer Communication
- Manpower planning
- Shift handling, shift planning shift schedule handling supervisor (Online,Offline)
- To reduce rework and rejection
- As per sells plan mfg Process testing and packing ready for dispatch
- Giving regular efforts for smooth production through poke yoke, kaizen,5s, 7Qc tools,Pdca,3M,3G,Sop,
- Handling raw material production, qc, store, billing and dispatch
- Remote Office Availability
- Team building
Languages
Hindi
First Language
Gujarati
Proficient
C2
English
Upper Intermediate
B2
Hobbies
- Watching movie
- Listening music
- Traveling
Personal Details
Father Name - Mr Mohan Singh Gaur
Mother Name - peeru Kanwar
Marital Status - Yes
Blood Group - O+
Vehicle - Two Wheeler
Current CTC - 360LPA
Timeline
Dispatch Manager
Shashi Engicon Pvt Ltd
04.2021 - Current
Production Supervisor
Parle Elizabeth Pvt Ltd
10.2019 - 04.2021
Process Quality And Zig Maintenance
Honda Motor Cycle And Scooter India Limited
09.2018 - 10.2019
Bachelor of Mechanical Engineering - Mechanical Engineering
Bhagwanth University
Polytechnic - Diploma In Mechanical
Bhagwanth University
Turner (ITI)
Govt ITI Ajmer
Class 10th
Govt Sr Sec. Adarsh School