Suresh
JODHPUR
Summary
Dedicated loan executive skilled in market research and problem resolution. Successfully developed customer engagement strategies and contributed to team efficiency, ensuring timely assistance and improved service delivery.
Overview
2
2
years of professional experience
Work History
PERSONAL LOAN EXECUTIVE
HDFC BANK
JODHPUR
08.2023 - 03.2024
- Managed customer inquiries and provided timely assistance.
- Assisted in processing loan applications and verifying documentation.
- Collaborated with team members to enhance customer service strategies.
- Participated in training sessions to improve product knowledge and skills.
- Contributed to team meetings by sharing insights on customer feedback.
- Developed and implemented strategies to increase executive efficiency.
GOLD LOAN EXECUTIVE
ICICI BANK
JODHPUR
08.2022 - 03.2023
- Assisted in developing customer engagement strategies to enhance service delivery.
- Conducted market research to identify emerging trends in financial services.
- Supported client management by addressing inquiries and resolving issues promptly.
- Developed and implemented strategies to increase executive efficiency.
Education
Bachelor of Arts - Bachelor of Arts
JNVU JODHPUR
JODHPUR01-2022
12TH - Arts
BOARD OF SECONDARY EDUCATION
JODHPUR05-2017
Skills
- Market research
- Team collaboration
- Customer engagement
- Problem resolution
- Problem solving
- Time management
Languages
English
Beginner (A1)
A1
Hindi
Advanced (C1)
C1
Timeline
PERSONAL LOAN EXECUTIVE
HDFC BANK
08.2023 - 03.2024
GOLD LOAN EXECUTIVE
ICICI BANK
08.2022 - 03.2023
Bachelor of Arts - Bachelor of Arts
JNVU JODHPUR
12TH - Arts
BOARD OF SECONDARY EDUCATION