SURESH BABU
Chennai
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Key Accounts Manager
AMARA RAJA BATTERYS LIMITED
05.2018
- Building and maintaining strong relationships with key clients, understanding their needs, and serving as the main point of contact
- Developing and implementing sales strategies to increase revenue and market share for private label products within key accounts
- Negotiating contracts, pricing, and terms with key clients to ensure profitability and mutual benefit
- Analyzing market trends, customer behavior, and sales data to forecast demand and plan inventory levels accordingly
- Collaborating with internal teams to develop new private label products or customize existing ones to meet the needs of key accounts
- Communicating effectively with cross-functional teams such as marketing, operations, and finance to ensure alignment and smooth execution of strategies
- Addressing any issues or concerns raised by key accounts promptly and effectively, finding solutions to maintain customer satisfaction
- Monitoring and analyzing sales performance, preparing regular reports for management, and identifying areas for improvement
- Ensuring compliance with regulations and company policies in all dealings with key accounts
- Providing excellent customer service and support to key accounts to foster long-term relationships and repeat business.
Branch Manager
AMARA RAJA BATTERYS LIMITED
10.2016 - 04.2018
- Developing and implementing sales strategies to achieve revenue targets and maximize profitability in the battery sales department
- Leading and managing a team of sales representatives, providing guidance, training, and motivation to ensure they meet their targets
- Building and maintaining strong relationships with customers, addressing their inquiries, resolving issues, and ensuring customer satisfaction
- Overseeing inventory levels, ensuring adequate stock of batteries, and coordinating with suppliers to maintain inventory levels
- Conducting market research and analysis to identify new opportunities, monitor competitors, and adapt sales strategies accordingly
- Developing and managing the budget for the battery sales department, monitoring expenses, and optimizing costs to achieve profitability goals
- Tracking sales performance metrics, analyzing data, and generating reports to evaluate the effectiveness of sales strategies and identify areas for improvement
- Ensuring compliance with company policies, procedures, and regulatory requirements related to sales operations and customer interactions
- Planning and coordinating promotional activities, such as advertising campaigns, product launches, and sales promotions, to drive sales and increase brand awareness
- Addressing any issues or challenges that arise in the sales process, such as pricing disputes, delivery delays, or customer complaints, and implementing effective solutions.
Branch Manager
AMARA RAJA ELECTRONICS LIMITED
06.2011 - 09.2016
- Developing and implementing sales strategies to achieve revenue targets and maximize profitability in the battery sales department
- Leading and managing a team of sales representatives, providing guidance, training, and motivation to ensure they meet their targets
- Building and maintaining strong relationships with customers, addressing their inquiries, resolving issues, and ensuring customer satisfaction
- Overseeing inventory levels, ensuring adequate stock of batteries, and coordinating with suppliers to maintain inventory levels
- Conducting market research and analysis to identify new opportunities, monitor competitors, and adapt sales strategies accordingly
- Developing and managing the budget for the battery sales department, monitoring expenses, and optimizing costs to achieve profitability goals
- Tracking sales performance metrics, analyzing data, and generating reports to evaluate the effectiveness of sales strategies and identify areas for improvement
- Ensuring compliance with company policies, procedures, and regulatory requirements related to sales operations and customer interactions
- Planning and coordinating promotional activities, such as advertising campaigns, product launches, and sales promotions, to drive sales and increase brand awareness
- Addressing any issues or challenges that arise in the sales process, such as pricing disputes, delivery delays, or customer complaints, and implementing effective solutions.
Branch Manager
AMARA RAJA ELECTRONICS LIMITED
04.2010 - 05.2011
- Developing and implementing sales strategies to achieve revenue targets and maximize profitability in the battery sales department
- Leading and managing a team of sales representatives, providing guidance, training, and motivation to ensure they meet their targets
- Building and maintaining strong relationships with customers, addressing their inquiries, resolving issues, and ensuring customer satisfaction
- Overseeing inventory levels, ensuring adequate stock of batteries, and coordinating with suppliers to maintain inventory levels
- Conducting market research and analysis to identify new opportunities, monitor competitors, and adapt sales strategies accordingly
- Developing and managing the budget for the battery sales department, monitoring expenses, and optimizing costs to achieve profitability goals
- Tracking sales performance metrics, analyzing data, and generating reports to evaluate the effectiveness of sales strategies and identify areas for improvement
- Ensuring compliance with company policies, procedures, and regulatory requirements related to sales operations and customer interactions
- Planning and coordinating promotional activities, such as advertising campaigns, product launches, and sales promotions, to drive sales and increase brand awareness
- Addressing any issues or challenges that arise in the sales process, such as pricing disputes, delivery delays, or customer complaints, and implementing effective solutions.
Sr.Marketing Executive
AMARARAJA ELECTRONICS LIMITED
04.2007 - 03.2010
- Identifying and targeting potential customers through various channels such as cold calling, networking, referrals, and lead databases to generate new business opportunities for battery sales
- Establishing strong relationships with existing and potential customers by understanding their needs, providing product information and support, and addressing any inquiries or concerns they may have
- Developing and implementing strategic sales plans to achieve revenue targets and maximize profitability in the battery sales department
- Creating customized proposals and presentations outlining product specifications, pricing, and terms to prospective clients, and delivering persuasive pitches to secure sales agreements
- Negotiating terms and conditions of sales agreements, including pricing, delivery schedules, and payment terms, to reach mutually beneficial outcomes and close sales deals with customers
- Coordinating with internal departments such as logistics, operations, and customer service to ensure timely order processing, fulfillment, and delivery of battery products to customers
- Tracking sales performance metrics, analyzing data, and generating reports to evaluate the effectiveness of sales strategies, identify trends, and make data-driven decisions to optimize sales performance
- Monitoring competitor activities, industry trends, and customer feedback to stay informed about market developments and identify opportunities for growth and differentiation in the battery sales market
- Providing ongoing support and assistance to customers throughout the sales process, including addressing post-sales inquiries, resolving issues or concerns, and ensuring customer satisfaction to foster repeat business and referrals.
Marketing Executive
AMARA RAJA BATTERIES LIMITED
09.2005 - 03.2007
- Identifying and targeting potential customers through various channels such as cold calling, networking, referrals, and lead databases to generate new business opportunities for battery sales
- Establishing strong relationships with existing and potential customers by understanding their needs, providing product information and support, and addressing any inquiries or concerns they may have
- Developing and implementing strategic sales plans to achieve revenue targets and maximize profitability in the battery sales department
- Creating customized proposals and presentations outlining product specifications, pricing, and terms to prospective clients, and delivering persuasive pitches to secure sales agreements
- Negotiating terms and conditions of sales agreements, including pricing, delivery schedules, and payment terms, to reach mutually beneficial outcomes and close sales deals with customers
- Coordinating with internal departments such as logistics, operations, and customer service to ensure timely order processing, fulfillment, and delivery of battery products to customers
- Tracking sales performance metrics, analyzing data, and generating reports to evaluate the effectiveness of sales strategies, identify trends, and make data-driven decisions to optimize sales performance
- Monitoring competitor activities, industry trends, and customer feedback to stay informed about market developments and identify opportunities for growth and differentiation in the battery sales market
- Providing ongoing support and assistance to customers throughout the sales process, including addressing post-sales inquiries, resolving issues or concerns, and ensuring customer satisfaction to foster repeat business and referrals.
Territory Sales In-Charge
Heritage Foods Limited
06.2002 - 08.2005
- Managing and overseeing sales activities within a designated geographic area or territory to achieve sales targets and objectives
- Developing and implementing strategic sales plans and tactics for the assigned territory to maximize revenue and market share
- Leading and managing a team of sales representatives or agents within the territory, providing guidance, training, and motivation to ensure they meet their targets
- Building and maintaining strong relationships with key customers, distributors, retailers, and other stakeholders within the territory to drive sales and foster loyalty
- Identifying and targeting potential customers and business opportunities within the territory through prospecting, cold calling, networking, and other lead generation activities
- Managing existing customer accounts within the territory, including conducting regular visits, addressing customer inquiries and concerns, and ensuring high levels of customer satisfaction
- Conducting market research and analysis to identify market trends, competitor activities, and customer needs within the territory, and using insights to adjust sales strategies and tactics accordingly
- Forecasting sales projections for the territory, monitoring sales performance against targets, and generating regular reports to track progress and identify areas for improvement
- Developing and managing distribution channels, including wholesalers, retailers, and dealers, within the territory to ensure optimal product availability and market coverage
- Developing and managing the sales budget for the territory, allocating resources effectively, and optimizing costs to achieve sales targets and maximize profitability
- Planning and coordinating promotional activities and marketing campaigns within the territory to increase brand awareness, drive demand, and stimulate sales growth
- Ensuring compliance with company policies, procedures, and regulatory requirements related to sales operations, pricing, promotions, and customer interactions within the territory.
Marketing Executive
RSR Enterprises
09.2000 - 05.2002
- Monitoring the credit control in the market
- Market planning and retailer network expansion in different segments
- Inventory control and monthly requirement planning
- Retailer incentive schemes implementation and monitoring.
Education
MBA (Marketing) -
Periyar University
Salam (Tamil Nadu) 01.1998 - 04.2000
BA (Economics) -
Sri Venkateswara University
Tirupati(Andhra Pradesh) 01.1994 - 04.1997
Skills
Windows 95 & 98undefined
Personal Trivia
08/15/76, Married, English, Telugu, Tamil, Hindi, Kanada, Plot No 9-108, 9th Cross, Senthil Nagar, Kolathur, Chennai, 600099, 15 Lakhs, 30 Days
Personal Information
- Date of Birth: 08/15/76
- Marital Status: Married
Timeline
Key Accounts Manager
AMARA RAJA BATTERYS LIMITED
05.2018
Branch Manager
AMARA RAJA BATTERYS LIMITED
10.2016 - 04.2018
Branch Manager
AMARA RAJA ELECTRONICS LIMITED
06.2011 - 09.2016
Branch Manager
AMARA RAJA ELECTRONICS LIMITED
04.2010 - 05.2011
Sr.Marketing Executive
AMARARAJA ELECTRONICS LIMITED
04.2007 - 03.2010
Marketing Executive
AMARA RAJA BATTERIES LIMITED
09.2005 - 03.2007
Territory Sales In-Charge
Heritage Foods Limited
06.2002 - 08.2005
Marketing Executive
RSR Enterprises
09.2000 - 05.2002
MBA (Marketing) -
Periyar University
01.1998 - 04.2000
BA (Economics) -
Sri Venkateswara University
01.1994 - 04.1997
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