Summary
Overview
Work History
Education
Skills
Timeline
Suresh Chikkacheniah

Suresh Chikkacheniah

Bengaluru,KA

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

14
14
years of professional experience

Work History

Team Leader

Firstsource Solutions
08.2010 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.

Education

UG - BCA

RTNPS, Bengaluru

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management
  • Coaching and Mentoring
  • Work Planning and Prioritization
  • Performance Improvement
  • Overseeing Daily Activities
  • Conflict Resolution
  • Client Support
  • Client Service

Timeline

Team Leader - Firstsource Solutions
08.2010 - Current
RTNPS - UG, BCA

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Suresh Chikkacheniah