Suresh Ganesan
Facility Lead
Chennai
Summary
Accomplished professional with 17 years of experience in the hospitality industry, specializing in operations within top international five-star hotels in India. Holds post graduation on Senior management from IIM Tiruchirapalli and B.Sc in Hotel Management and Catering Technology. Demonstrated commitment to delivering high-quality service, consistently exceeding performance expectations through dedication and ongoing professional development.
Overview
18
18
years of professional experience
1
1
Language
Work History
Executive Housekeeper
The Westin Chennai Velachery
Chennai
01.2025 - Current
- Leading the housekeeping operations for the luxury property, ensuring the highest standards of cleanliness and guest experiences.
- Overseeing budgeting, cost control, vendor management, and staff training to drive operational efficiency.
- Coordinating with cross-functional teams to deliver seamless guest experiences and maintain brand standards.
- Implementing best practices and innovative processes to enhance productivity and service quality.
Cluster Executive Housekeeper
Courtyard by Marriott & Fairfield by Marriott, Bengaluru
Bengaluru
04.2023 - Current
- Established and/or implement operating procedures and standards.
- Planned and coordinate the activities of housekeeping supervisors and their crew.
- Coordinated inspection or inspect assigned areas to ensure standards are met.
- Apply human resource management skills, such as hiring, training, scheduling and evaluating performance.
- Completed financial management tasks, like setting and adhering to a budget.
- Handled administrative tasks.
- Currently working Jan 2025
Executive Housekeeper
Intercontinental Chennai Mahabalipuram Resort
Chennai
07.2021 - 03.2023
- Established and/or implement operating procedures and standards.
- Planned and coordinate the activities of housekeeping supervisors and their crew.
- Coordinated inspection or inspect assigned areas to ensure standards are met.
Cluster Housekeeping Manager
Tribute Portfolio Hotel by Marriott, Kochi & Courtyard by Marriott, Kochi
Kochi
11.2018 - 07.2021
- Managing complete department operations for both hotels.
- Managed pre-opening operations of Tribute Portfolio Hotel by Marriott, Kochi.
- Pre-opening
Assistant Housekeeper
Crowne Plaza Kochi
Kochi
02.2017 - 11.2018
- Assisting EHK in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Understanding the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Understanding budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Assistant Housekeeping Manager
Courtyard by Marriott, Chennai
Chennai
06.2015 - 02.2017
- Assists in the supervision of daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
Executive Housekeeping
COURTYARD by Marriott, Kochi Airport
Kochi
10.2012 - 06.2015
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Prepare work assignments based on list of rooms to be cleaned and list of prospective checkouts or discharges.
- Pre-opening
Executive Housekeeping
COURTYARD by Marriott, Ahmedabad
Ahmedabad
03.2011 - 09.2012
Associate Housekeeping
COURTYARD by Marriott, Gurgaon
Gurgaon
10.2009 - 02.2011
- Pre-opening
Guest Service Associate - Housekeeping
COURTYARD by Marriott, Chennai
Chennai
05.2008 - 10.2009
Education
B.Sc - Hotel Management and Catering Technology
Asan memorial college of arts and science
Post Graduation - Senior Management
Indian Institute of Management
TiruchirapalliSkills
Customer experience excellence Innovation in service delivery Hospitality industry best practices
Sustainability leadership
Hotel pre-opening management
Operational management
Client relationship management Customer loyalty enhancement
Team leadership and management Successful project execution Strategic planning and development
Line management expertise Financial management Human resources skills
Enhancing efficiency
Strategic planning expertise
Opera PMS and MICROS software Microsoft Office proficiency
Opera PMS and MICROS WS02 Microsoft Office tools Hospitality software expertise
Windows operating system Microsoft Office suite
References
Can be provided on request
DECLARATION
I hereby declare the above given information is correct & complete to the best of my knowledge & belief. Suresh Ganesan
PERSONAL ATTRIBUTES
- Excellent communication, listening & interpersonal skills.
- Attentive, able to exercise self-control and am sensitive to the emotions and needs of others.
- Team Player; interacting with people from varied backgrounds, goals and age groups.
- Able to work efficiently under pressure and tolerate stress.
PERSONAL DETAILS
- Nationality: Indian
- Marital Status: Married
- Date of Birth: 1987-06-20
Timeline
Executive Housekeeper
The Westin Chennai Velachery
01.2025 - Current
Cluster Executive Housekeeper
Courtyard by Marriott & Fairfield by Marriott, Bengaluru
04.2023 - Current
Executive Housekeeper
Intercontinental Chennai Mahabalipuram Resort
07.2021 - 03.2023
Cluster Housekeeping Manager
Tribute Portfolio Hotel by Marriott, Kochi & Courtyard by Marriott, Kochi
11.2018 - 07.2021
Assistant Housekeeper
Crowne Plaza Kochi
02.2017 - 11.2018
Assistant Housekeeping Manager
Courtyard by Marriott, Chennai
06.2015 - 02.2017
Executive Housekeeping
COURTYARD by Marriott, Kochi Airport
10.2012 - 06.2015
Executive Housekeeping
COURTYARD by Marriott, Ahmedabad
03.2011 - 09.2012
Associate Housekeeping
COURTYARD by Marriott, Gurgaon
10.2009 - 02.2011
Guest Service Associate - Housekeeping
COURTYARD by Marriott, Chennai
05.2008 - 10.2009
B.Sc - Hotel Management and Catering Technology
Asan memorial college of arts and science
Post Graduation - Senior Management
Indian Institute of Management