Suresh Ganesan
Facility Lead
Chennai
Summary
Accomplished professional with 17 years of experience in the hospitality industry, specializing in operations within top international five-star hotels in India. Holds post graduation on Senior management from IIM Tiruchirapalli and B.Sc in Hotel Management and Catering Technology. Demonstrated commitment to delivering high-quality service, consistently exceeding performance expectations through dedication and ongoing professional development.
Overview
18
18
years of professional experience
1
1
Language
Work History
Executive Housekeeper
The Westin Chennai Velachery
01.2025 - Current
- Leading the housekeeping operations for the luxury property, ensuring the highest standards of cleanliness and guest experiences.
- Overseeing budgeting, cost control, vendor management, and staff training to drive operational efficiency.
- Coordinating with cross-functional teams to deliver seamless guest experiences and maintain brand standards.
- Implementing best practices and innovative processes to enhance productivity and service quality.
Cluster Executive Housekeeper
Courtyard by Marriott & Fairfield by Marriott, Bengaluru
04.2023 - Current
- Established and/or implement operating procedures and standards.
- Planned and coordinate the activities of housekeeping supervisors and their crew.
- Coordinated inspection or inspect assigned areas to ensure standards are met.
- Apply human resource management skills, such as hiring, training, scheduling and evaluating performance.
- Completed financial management tasks, like setting and adhering to a budget.
- Handled administrative tasks.
- Currently working Jan 2025
Executive Housekeeper
Intercontinental Chennai Mahabalipuram Resort
07.2021 - 03.2023
- Established and/or implement operating procedures and standards.
- Planned and coordinate the activities of housekeeping supervisors and their crew.
- Coordinated inspection or inspect assigned areas to ensure standards are met.
Cluster Housekeeping Manager
Tribute Portfolio Hotel by Marriott, Kochi & Courtyard by Marriott, Kochi
11.2018 - 07.2021
- Managing complete department operations for both hotels.
- Managed pre-opening operations of Tribute Portfolio Hotel by Marriott, Kochi.
- Pre-opening
Assistant Housekeeper
Crowne Plaza Kochi
02.2017 - 11.2018
- Assisting EHK in the management of the department's controllable expenses to achieve or exceed budgeted goals.
- Understanding the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Understanding budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Assistant Housekeeping Manager
Courtyard by Marriott, Chennai
06.2015 - 02.2017
- Assists in the supervision of daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- Supports and supervises an effective inspection program for all guestrooms and public space.
Executive Housekeeping
COURTYARD by Marriott, Kochi Airport
10.2012 - 06.2015
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works with the Engineering department on guestroom maintenance needs.
- Supervises the property general cleaning schedule.
- Prepare work assignments based on list of rooms to be cleaned and list of prospective checkouts or discharges.
- Pre-opening
Executive Housekeeping
COURTYARD by Marriott, Ahmedabad
03.2011 - 09.2012
Associate Housekeeping
COURTYARD by Marriott, Gurgaon
10.2009 - 02.2011
- Pre-opening
Guest Service Associate - Housekeeping
COURTYARD by Marriott, Chennai
05.2008 - 10.2009
Education
B.Sc - Hotel Management and Catering Technology
Asan memorial college of arts and science
Post Graduation - Senior Management
Indian Institute of Management
TiruchirapalliSkills
Customer experience excellence Innovation in service delivery Hospitality industry best practices
References
Can be provided on request
DECLARATION
I hereby declare the above given information is correct & complete to the best of my knowledge & belief. Suresh Ganesan
PERSONAL ATTRIBUTES
- Excellent communication, listening & interpersonal skills.
- Attentive, able to exercise self-control and am sensitive to the emotions and needs of others.
- Team Player; interacting with people from varied backgrounds, goals and age groups.
- Able to work efficiently under pressure and tolerate stress.
PERSONAL DETAILS
- Nationality: Indian
- Marital Status: Married
- Date of Birth: 1987-06-20
Timeline
Executive Housekeeper
The Westin Chennai Velachery
01.2025 - Current
Cluster Executive Housekeeper
Courtyard by Marriott & Fairfield by Marriott, Bengaluru
04.2023 - Current
Executive Housekeeper
Intercontinental Chennai Mahabalipuram Resort
07.2021 - 03.2023
Cluster Housekeeping Manager
Tribute Portfolio Hotel by Marriott, Kochi & Courtyard by Marriott, Kochi
11.2018 - 07.2021
Assistant Housekeeper
Crowne Plaza Kochi
02.2017 - 11.2018
Assistant Housekeeping Manager
Courtyard by Marriott, Chennai
06.2015 - 02.2017
Executive Housekeeping
COURTYARD by Marriott, Kochi Airport
10.2012 - 06.2015
Executive Housekeeping
COURTYARD by Marriott, Ahmedabad
03.2011 - 09.2012
Associate Housekeeping
COURTYARD by Marriott, Gurgaon
10.2009 - 02.2011
Guest Service Associate - Housekeeping
COURTYARD by Marriott, Chennai
05.2008 - 10.2009
B.Sc - Hotel Management and Catering Technology
Asan memorial college of arts and science
Post Graduation - Senior Management
Indian Institute of Management