Dynamic operations leader with a proven track record at Khazana Jewellery Pvt Ltd, enhancing operational efficiency and customer satisfaction. Skilled in employee supervision and performance analysis, I successfully streamlined workflows and optimized inventory management, resulting in improved team productivity and engagement. Committed to fostering a collaborative environment and delivering exceptional service.
Overview
7
7
years of professional experience
1
1
Language
Work History
Assistant Manager of Operations
Khazana Jewellery Pvt Ltd
06.2018 - Current
Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Coordinated with other departments to improve overall company efficiency and effectiveness.
Coordinated with General Manager in different operational issues and promotional activities.
Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
Streamlined operations by implementing efficient workflow processes and procedures.
Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
Enhanced employee productivity through regular training sessions and performance evaluations.
Optimized inventory management by closely monitoring stock levels and placing timely orders.
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.